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Conference Survey - Short overall survey for the ER&L 2015 Conference.

Session-level Evaluations - An opportunity to share feedback at the session level for any session you attended. 

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Sunday, February 22
 

9:00am

Registration
Registration open.
Lightning Talk Sign up open at registration.

Sunday February 22, 2015 9:00am - 9:00pm
Meeting Registration Desk

1:00pm

Pre-Conference Workshop 2: Getting Everything Ezproxy has to Offer: Administration Tips, Customization Tricks and Assessment Insights
This workshop is for anyone and everyone involved with administering the Ezproxy remote access management software. EZproxy is one of the most common tools used by libraries in managing remote access to licensed electronic resources. In many cases the administration of EZproxy falls to electronic resources librarians.This workshop will take an in-depth and hands-on look at administering Ezproxy including managing the configuration files that give Ezproxy its power. Hands-on time will allow you to adjust and modify your configuration files in light of what is presented. We will discuss various authentication approaches along with ways to optimize access security and control. We will share troubleshooting lessons learned and offer recommendations for minimizing problems. We will share various customization techniques that have been applied to Ezproxy creating a better and more effective user experience as well as improving system administration. Hands-on time will allow you to try out some of the customizations that might be of interest. Finally, we will share several different approaches that have been implemented to use the information gathered and stored in Ezproxy log files for assessment of resource use and user activity purposes. Bring a log file and during hands-on time we will try out one of the assessments techniques presented. We intend for the workshop to be highly conversational, interactive and focused on real-world experiences. We won't claim to know everything but we will try to provide as much expertise and assistance as we can to help you optimize your Ezproxy environment.

Speakers
avatar for Glenn Bunton, MLIS, MS

Glenn Bunton, MLIS, MS

Director of Library Technology Services, University of South Carolina Libraries
Technology, education, libraries, photography, ice cream, barbecue, sports, music, movies, travel, anything and everything.
SF

Shannon Fox

Austin College
MM

Monica Moore

University of Notre Dame


Sunday February 22, 2015 1:00pm - 5:00pm
Salon D

1:00pm

Pre-Conference Workshop 1: Excel for Librarians: Utilizing the Power of Excel to Track and Display Usage
For years, Librarians have been responsible for the collection and presentation of library usage data. Gathering usage is not only time-consuming it is difficult to find meaningful ways to analyze such large amounts of data. Often it is even more difficult to present the data in a way that is both visually appealing and easy to understand. The objective of this workshop will be to provide librarians with several tips and tricks to inputting, analyzing, and presenting data using Excel. Librarians will learn how to use conditional formatting, pivot tables, joining functions, as well as other features within Excel. Lastly, I will present the audience with a dashboard that can be created using customized Excel spreadsheets.

Speakers
avatar for Lanette Garza

Lanette Garza

E-Content Analysis & Assessment Librarian, Trinity University
Trinity University


Sunday February 22, 2015 1:00pm - 5:00pm
Salon A

5:00pm

ER&L Welcome Orientation
Are you new to ER&L or need a refresher on the conference and a tour of the space?  Join Bonnie at 5pm. She'll walk you around the facility so you are oriented for Monday morning while telling you about how ER&L was created and a bit about the 10 year history.

Ends in Tejas for the Welcome Happy Hour Reception.

Speakers
avatar for Bonnie Tijerina

Bonnie Tijerina

Researcher/ President, Data & Society/ ER&L
Bonnie Tijerina is a librarian, entrepreneur and library community convener. She is currently a Data & Society Fellow at the Data & Society Institute in New York City. She is founder of ER&L (Electronic Resources & Libraries) conference and organization, created to facilitate communication and foster collaboration among information management and e-resources professionals in libraries. Bonnie has worked in academic libraries for... Read More →


Sunday February 22, 2015 5:00pm - 5:30pm
Salon B

5:30pm

Welcome Happy Hour Reception, Tejas
Join us for drinks and celebratory treats!

Sunday February 22, 2015 5:30pm - 6:30pm
Tejas Dining Room

6:30pm

Game Night & Oscar Viewing
Join us for a night full of fun, arcade games & The Oscars! 

Sunday February 22, 2015 6:30pm - 10:00pm
Tejas Dining Room
 
Monday, February 23
 

7:00am

Registration
Registration open.

Monday February 23, 2015 7:00am - 8:00pm
Meeting Registration Desk

8:45am

Opening Keynote: Supporting Online Creative Collaboration: Tools and Social Context
Online collaboration has led to surprising successes like Wikipedia, YouTube, open-source software, and more. Yet we are still in the early days of understanding its potential, and how to deliberately engineer systems to make new things possible. Both tools and social context for collaboration shape what is possible. In this talk, I’ll present research at Georgia Tech on creating new  collaborative systems and deploying them with real users.  Further, I'll share empirical results on the context for collaboration, particularly how users' (mis)understandings of copyright law affect their online behavior.

This session will stream live and freely to the library community with support from SCELC. A link to access the live talk: http://bit.ly/erl15openkeynote

Speakers
avatar for Amy Bruckman

Amy Bruckman

Amy Bruckman is a Professor and Associate Chair in the School of Interactive Computing at the Georgia Institute of Technology. Her research focuses on online collaboration. She studies how to create a motivating and supportive context for creation and sharing, and learning through this process. | | Bruckman received her Ph.D. from the MIT Media Lab's Epistemology and Learning group in 1997, her M.S.V.S. from the Media Lab's Interactive... Read More →



Monday February 23, 2015 8:45am - 9:45am
Grand Ballroom

10:00am

Building Standards as Community Support for Altmetrics
The second phase of the National Information Standards Organization (NISO) initiative to study, propose, and develop community-based standards/recommended practices in the field of alternative metrics is now under way. Representatives from working groups will discuss the work, their roles, and perspectives on the benefits of standards in this area.

Speakers
avatar for Todd Carpenter

Todd Carpenter

Executive Director, National Information Standards Organization
Standards. Standards. Standards. Wine. Standards. Standards. Standards.
avatar for Nettie Lagace

Nettie Lagace

Associate Director for Programs, National Information Standards Organization
Nettie Lagace is the Associate Director for Programs at NISO, where she is responsible for facilitating the work of NISO's topic committees and development groups for standards and best practices, and working with the community to encourage broad adoption of this consensus work. Prior to joining NISO in 2011, Nettie worked at Ex Libris, where she served for 11 years in a number of library and information provider-facing roles, working on link... Read More →


Monday February 23, 2015 10:00am - 10:45am
Salon A/B

10:00am

Together We Can Do So Much: Stories of Library & Vendor Collaboration, Sponsored Session from Springer

Whether marketing and training events or ‘behind the scenes’ analysis projects, collaborations of all shapes and sizes can benefit librarians and vendors alike. Hear specific examples from both sides, including past success stories and areas of opportunity in 2015. Each example will include background information, goals, and lessons learned. Audience members will have the chance to share their own thoughts and personal experiences.

Learning objectives: Hear specific examples of collaborative events and projects from the perspective of both a librarian at a large university and a major STM publisher. Discover how both sides can benefit by maximizing the resources available in each other.


Speakers
avatar for Sarah Schulman

Sarah Schulman

Account Development, Springer Nature
Account Development at Springer collaborates with librarians to help achieve the best possible value from their content. We use an ever-expanding list of methods and strategies, including: end user marketing assistance, statistical analysis and reporting, implementation assistance, trainings/events, and more!
avatar for J. Michael Thompson

J. Michael Thompson

Head of Acquisitions, University of Houston
After graduating with an MLS from the University of Texas, J. Michael (Mike) Thompson began his professional career as the Copy Cataloging Manager at the University of Houston in 2000. In 2005, he moved from Cataloging to Acquistions at UH and was appointed to head the department in September 2006. Mike has presented at the national and local levels throughout his career. He has served on numerous state and national committees, interest... Read More →



Monday February 23, 2015 10:00am - 10:45am
Room 104

10:00am

Web-scale Discovery Tools and the Backgrounding of Government Information
Web-scale discovery tools have opened up new realms of discovery for libraries and their electronic resources. However, government information is being short-changed and backgrounded in these tools. Find out why this is happening, the diagnostic tests to show that this is so, and what we can do about it.

Speakers
avatar for Christopher C. Brown

Christopher C. Brown

Reference Technology Integration Librarian, University of Denver Libraries
University of Denver, Main Library


Monday February 23, 2015 10:00am - 10:45am
Room 105
  • Online Conference Status Online

10:00am

CALMing the cost of textbooks: How to create Affordable Learning Materials on your Campus.
As the cost of a college education continues to rise, students are piling on debt and recent graduates are struggling under the weight of loans. The Cougars Affordable Learning Materials Project (CALM) aims to aid faculty in replacing costly textbooks by using high-quality open educational resources (OER), library resources, digital or customized textbooks, and/or faculty-authored materials. Presenters will lead participants in a session on how to identify OER and how they can create their own sessions.

Speakers
avatar for Carmen Mitchell

Carmen Mitchell

Scholarly Communication Librarian, Cal State San Marcos
 
avatar for Barbara Taylor

Barbara Taylor

Instructional Developer, CSU San Marcos - Instructional & Information Technology Services
Academic Technology Services, Cal State San Marcos


Monday February 23, 2015 10:00am - 10:45am
Room 301
  • Online Conference Status Online

10:00am

The care and keeping of digital humanities projects: tools and best practices for content management and delivery in the digital humanities
As the digital humanities explore new frontiers for thinking about scholarship, new solutions for managing this content in flexible environments are a key part of ensuring the longevity of this research. This session will present methods and tools used for managing and delivering the content of digital humanities projects.

Speakers
avatar for Jen Hoyer

Jen Hoyer

Senior Account Manager, Artstor
Artstor
avatar for Chelcie Juliet Rowell

Chelcie Juliet Rowell

Digital Initiatives Librarian, Wake Forest University
Wake Forest University


Monday February 23, 2015 10:00am - 10:45am
Room 103
  • Online Conference Status Online

10:00am

The Big Discovery Panel: The Good, The Bad and the Ugly
Join us as we review the state of the discovery systems market today. Our panel features power users of the four major vended products, alongside adopters of two prominent open source projects and the creator of an innovative home grown solution. During the 90 minute session we will analyze and discuss issues related to cost, implementation, support, customizability, central indexes and much more.

Speakers
avatar for Cheryl Cuillier

Cheryl Cuillier

OER Coordinator, UA Libraries
I'm the Summon Coordinator at the University of Arizona Libraries and led the project team that implemented Summon 2.0 in 2013-14. I also led the project team that evaluated various discovery products for the library. Within our Research & Learning Department, I coordinate the library's Open Educational Resource (OER) initiatives and serve as a liaison librarian for business and architecture.
avatar for Christopher Kowalczyk

Christopher Kowalczyk

Idaho State University
EM

Esther Medina De Len

Texas Tech University Library
avatar for Esther Onega

Esther Onega

University of Virginia Libraries
avatar for Christopher Spalding

Christopher Spalding

Head, Library Core Services, Emory University
avatar for J Curtis Thacker

J Curtis Thacker

Director of Discovery Systems, Brigham Young University
avatar for Sharon Wiles-Young

Sharon Wiles-Young

Director of Library Access Services, Lehigh University
Lehigh University Library | Kuali OLE / GOKb | VuFind discovery layer


Monday February 23, 2015 10:00am - 11:45am
Room 204

11:00am

e-Books Unleashed
Ever wonder what would happen if users made library collection decisions? In 2013, University of Nebraska Omaha launched unmediated, non-profiled DDA of more than 460,000 e-books. Could this radical approach work for you? And where might it lead? We encourage everyone interested in DDA to join us for this interactive discussion, which will utilize Poll Everywhere to obtain audience data and jump-start participant conversations.

Speakers
avatar for Rene J. Erlandson

Rene J. Erlandson

Director, Virtual Services, University Nebraska Omaha
I am interested in systems migrations, workflow analysis, streamlining technical services processes, DDA/PDA, user driven services and collection development and user experience.
avatar for Jeff Kuskie

Jeff Kuskie

Electronic Resources Manager, University of Nebraska Omaha
University of Nebraska Omaha


Monday February 23, 2015 11:00am - 11:45am
Room 301
  • Online Conference Status Online

11:00am

Electronic Quicksand: Rethinking Workflows for the Digital Librarian
In this presentation, we will discuss our current project documenting electronic resource lifecycle workflow processes. This workflow documentation aims to offer the opportunity for analysis, exposing problem areas or occurrences of overlap, and leading to discussions amongst staff that are crucial to the smooth running of the library.

Speakers
avatar for Alexandra Hamlett

Alexandra Hamlett

Assistant Professor, Information Literacy Services & Instruction, Stella and Charles Guttman Community College
avatar for Michael Waldman

Michael Waldman

Head of Collection Management, Baruch College
Baruch College, CUNY


Monday February 23, 2015 11:00am - 11:45am
Salon A/B

11:00am

You Can't Always Afford : Taming Open Access Acquisitions with an ERMS and Google Forms
Open Access publishing is a growing source of useful resources but presents challenges in resource management. Marist College shares how they developed a workflow for OA resources that parallels the regular acquisition process. Attendees will learn to address challenges of managing OA resources with an ERMS and Google Forms.

Speakers
avatar for Katy Silberger

Katy Silberger

Senior Librarian Digital Content Services, Marist College
James A. Cannavino Library, Marist College


Monday February 23, 2015 11:00am - 11:45am
Room 103
  • Online Conference Status Online

11:00am

Understanding Your Users: Using Google Analytics and Forms at Your Library
Learn how you can make your users happier through data driven decision making!  Using Google Analytics and Forms the Pollak Library has measurably increased user satisfaction with our online services.  This session will provide an introduction to these two powerful data collection and reporting tools and show you how you can use the data you collect to form a better idea of what your patrons want and what they are doing.  Attendees will learn how create and distribute a successful student survey using Google Forms, as well as how to interpret Analytics data. 

Learning Objectives:
  • How to interpret Analytics and survey data
  • Construct a Google Forms survey and distribute it online 

Speakers
avatar for Jaclyn Bedoya

Jaclyn Bedoya

Electronic Resources Librarian, CSU Fullerton
data, users, OpenRefine, family-friendly workplaces
avatar for Michael DeMars

Michael DeMars

Systems and Instruction Librarian, California State University, Fullerton


Monday February 23, 2015 11:00am - 11:45am
Room 103
  • Online Conference Status Online

11:45am

The Future of Discovery - EBSCO Luncheon at ER&L

Join EBSCO for a luncheon at ER&L to hear more about The Future of Discovery!

More details to follow!
~~~~~
To RSVP... 

When you click the link to register for this event, you will be asked to log in. This login is unique to our event registration system (it is not the same as an EBSCO product login). If you do not have an account, simply click the "Need an Account" link. You can create an account with just your email and password. Once you click the confirming link in the email that is sent to your account email, you can continue registering for this event.

By creating an account, you can return this event's url and modify your registration, if you need. Also, on future event registrations you will only need to log in; most of your information will be pre-filled (assuming you allowed the system to remember your details during a past registration).


Speakers
avatar for Neil Block

Neil Block

Vice President, Global Open Source Innovation, EBSCO


Monday February 23, 2015 11:45am - 1:00pm
Grand Ballroom

1:00pm

Lightning Talks
Lightning Talks is a fast paced session comprised of short 5 minute talks from you on the first day of ER&L! Attendees from ER&L take this post-lunch session over and you never know where this will go. Learn about a project, share an idea, suggest a working group to tackle a problem, share a success, solve a problem... The only requirement is sign up at Registration, first-come, first-accepted. 

Monday February 23, 2015 1:00pm - 2:00pm
Room 301

1:00pm

SAGE Digital Resources Development Focus Group
Ever wish you had the ear of a publisher BEFORE they created a new product? Come ready to vote on new product concepts and enhancements to existing products! Register today. Space is limited!

Register to atttend this focus group from Sage

Honorarium: $25 Amazon gift card per participant 

Speakers
avatar for Elisabeth Leonard

Elisabeth Leonard

Executive Market Research Manager, SAGE
Elisabeth Leonard is the Executive Market Research Manager at SAGE, where she leads the investigation of market trends and runds SAGE's library advisory boards. Leonard comes to SAGE from Western Carolina University where she was the Associate Dean for Library Services for the last two years. Prior to that, she had served as the Head of Reference, Instruction and Outreach in the Social Sciences and Humanities Library at the University of... Read More →

Exhibitors
avatar for SAGE

SAGE

SAGE is a leading international publisher of journals, books, and electronic media for academic, educational, and professional markets. San José State University School of Library and Information Science http://slisweb.sjsu.edu The School of Library and Information Science at San José State University offers a nationally ranked, ALA-accredited, fully online Master of Library and Information Science (MLIS) degree, as well as a... Read More →



Monday February 23, 2015 1:00pm - 2:00pm
Room 104

1:15pm

Making It Your Own: Transitioning into a New Electronic Resources Role
Transitioning into a new role is challenging, especially one as vast and nuanced as electronic resources. With a new position comes endless opportunities, along with unknown or unexpected situations. Using entertaining anecdotes, presenters will share strategies to revamp legacy workflows, assess current practices, and make a new position your own.

Speakers
avatar for Kelly Blanchat

Kelly Blanchat

Electronic Resources Librarian, Queens College, CUNY
data / television / #critlib | @kellyblanchat
avatar for Alana Verminski

Alana Verminski

Reference and Instruction Librarian, St. Mary's College of Maryland
St. Mary's College of Maryland


Monday February 23, 2015 1:15pm - 2:00pm
Room 203

1:15pm

Come One, Come All: Building a Community for the Global Open Knowledgebase
The Global Open Knowledgebase (GOKb) is a project to build a community-managed, open data respository of information about electronic journals and books. This presentation will describe the community model of management; the roles of partners including libraries, vendors, and publishers; and the contributions made and benefits realized by each group.

Speakers
avatar for Kristen Wilson

Kristen Wilson

Associate Head of Acquisitions & Discovery, North Carolina State University
Kristen Wilson is Associate Head of Acquisitions and Discovery at the North Carolina State University Libraries. She manages the department's serials unit and serves as principal investigator for the Global Open Knowledgebase (GOKb) project. Her areas of professional interest include knowledge bases, electronic resources management systems, and workflow mapping and analysis.


Monday February 23, 2015 1:15pm - 2:00pm
Room 204

2:15pm

Best Practices for Making Electronic Databases Functional on the Library Website
The presentation will provide the best practices for making electronic databases operational on the library website for on and off campus access for optimum use. It will describe detailed step by step approach for successful mounting of databases using both free and paid methods to enhance discovery and use.

Speakers
avatar for Kanu A. Nagra, Ph.D

Kanu A. Nagra, Ph.D

Associate Professor, Borough of Manhattan Community College/CUNY
Multiple Learning Styles, Critical Thinking and Research Skills, Marketing Library Databases, Cultivating Research & Inquiry Skills, E-metrics. | | Other Interests : Gardening with Recycled Items, Safari, Sky Diving, Ocean Diving and Traveling.


Monday February 23, 2015 2:15pm - 2:30pm
Room 103
  • Online Conference Status Online

2:15pm

(How) Have the Core Competencies for Electronic Resources Librarians Influenced the Position?
Learn about preliminary results of research undertaken to answer the question how have the Core Competencies for Electronic Resource Librarians, adopted in July 2013 by NASIG, affected the qualifications for and responsibilities of electronic resources librarians as they are depicted in job ads posted between 2012 and 2014.

Speakers
avatar for Sarah Sutton

Sarah Sutton

Assistant Professor of Library and Information Man, Emporia State University School of Library and Information Management
Emporia State University School of Library and Information Science


Monday February 23, 2015 2:15pm - 2:30pm
Room 204

2:15pm

Better linking by our bootstraps
Though OpenURL is a NISO standard, link resolvers are effectively "black boxes" to librarians. Proprietary link building and metadata scrubbing algorithms provide competitive advantage to product development and disincentivise information sharing. However a discussion of the kinds of information valuable to troubleshooting can be applied across all products.

Speakers

Monday February 23, 2015 2:15pm - 2:30pm
Room 301
  • Online Conference Status Online

2:15pm

Fifteen Apps in Fifteen Minutes
This session will identify and briefly demonstrate fifteen (free) apps available on iOS and Android devices that are useful in edcuation settings (classrooms or libraries).

Speakers
avatar for Holli Duggan

Holli Duggan

Distance Education & E-Resources Librarian, Concordia University, Nebraska
Concordia University Nebraska


Monday February 23, 2015 2:15pm - 2:30pm
Room 203

2:15pm

MOOCs as microcosm: Rethinking knowledge production & dissemination services
An exploration of the impact of MOOCs and open education initiatives on library services and knowledge production and dissemination activities. This session introduces new library service paradigms that incorporate intellectual property and copyright education, Open Access and Open Education Resource policy development, new scholarly communications activities, and instructional design support.

Speakers
avatar for Nora Almeida

Nora Almeida

Reserve Coodinator, Baruch College
Particular interests include: scholarly communications, new media, public education, digital curation, hybrid pedagogy and the open access movement.


Monday February 23, 2015 2:15pm - 2:30pm
Room 105
  • Online Conference Status Online

2:15pm

Short Talks: User Experience
This "User Experience"-themed session is comprised of two 15-minute, peer-reviewed ERL short talks. In ERL short talk sessions, presenters will change every 15 minutes (after an individual presentation and brief QA period.)
Moderator: Annette Bailey, Virginia Tech
2:15pm
Title: Best Practices for Making Electronic Databases Functional on the Library Website
(http://proposalspace.com/p/4541/s?key=cFjpH9S7x5Qr2S5S)
Description:
The presentation will provide the best practices for making electronic databases operational on the library website for on and off campus access for optimum use. It will describe detailed step by step approach for successful mounting of databases using both free and paid methods to enhance discovery and use.
2:30pm
Title: Is it enough to just teach the discovery layer?
(http://proposalspace.com/p/4542/s?key=cFjpH9S7x5Qr2S5S)
Description:
Is there a way to use evidence based methods to make informed decisions on the promotion of electronic resources in an instructional setting? An engineering librarian uses citation analysis to see if Summon was up to the challenge of replacing engineering subject databases in a course guest lecture.

Speakers
avatar for Kanu A. Nagra, Ph.D

Kanu A. Nagra, Ph.D

Associate Professor, Borough of Manhattan Community College/CUNY
Multiple Learning Styles, Critical Thinking and Research Skills, Marketing Library Databases, Cultivating Research & Inquiry Skills, E-metrics. | | Other Interests : Gardening with Recycled Items, Safari, Sky Diving, Ocean Diving and Traveling.
avatar for May Yan

May Yan

ER Discovery & Access Librarian, Ryerson University


Monday February 23, 2015 2:15pm - 2:45pm
Room 103
  • Online Conference Status Online

2:15pm

Short Talks: Enhancing Learning
This "Enhancing Learning"-themed session is comprised of three 15-minute, peer-reviewed ERL short talks. In ERL short talk sessions, presenters will change every 15 minutes (after an individual presentation and brief QA period.)
[Moderator: Steven Harris, University of Nevada Reno]

Title: Fifteen Apps in Fifteen Minutes
(http://proposalspace.com/p/4559/s?key=cFjpH9S7x5Qr2S5S)
Description:
This session will identify and briefly demonstrate fifteen (free) apps available on iOS and Android devices that are useful in education settings (classrooms or libraries).
2:30pm
Title: going live with beta - a libguides 2 experience
(http://proposalspace.com/p/4560/s?key=cFjpH9S7x5Qr2S5S)
Description:
An overview and discussion of the migration to LibGuides2 at the University Library, reaching tight timelines, coordinating communications and training to maximize effectiveness. Lessons learned and tips for improving on similar projects will also be covered.
2:45pm
Title: Creation Spaces: Teaching Students to Create and Explore with Code
(http://proposalspace.com/p/4562/s?key=cFjpH9S7x5Qr2S5S)
Description:
Calls of "learn to code" are everywhere lately. But what do people mean by learning to code and how can academic libraries engage with this trend? This talk will assess and explore resources and ideas for ways in which academic libraries can incorporate coding into digital and information literacy programming.

Speakers
avatar for Holli Duggan

Holli Duggan

Distance Education & E-Resources Librarian, Concordia University, Nebraska
Concordia University Nebraska
avatar for Jaclyn McLean

Jaclyn McLean

Librarian, University of Saskatchewan
SM

Sarah Morris

Loyola University Chicago


Monday February 23, 2015 2:15pm - 3:00pm
Room 203

2:15pm

Short Talks: ERM Topics
This ERMS-themed session is comprised of three 15-minute, peer-reviewed ERL short talks. In ERL short talk sessions, presenters will change every 15 minutes (after an individual presentation and brief QA period.)
[Moderator: Jennifer Bazeley, Miami University]
2:15pm
Title: Better linking by our bootstraps
(http://proposalspace.com/p/4554/s?key=cFjpH9S7x5Qr2S5S)
Description:
Though OpenURL is a NISO standard, link resolvers are effectively "black boxes" to librarians. Proprietary link building and metadata scrubbing algorithms provide competitive advantage to product development and disincentivise information sharing. However a discussion of the kinds of information valuable to troubleshooting can be applied across all products.
2:30pm
Title: Trouble Ticket Systems: Help or Hindrance?
(http://proposalspace.com/p/4555/s?key=cFjpH9S7x5Qr2S5S)
Description:
Librarians rely on trouble-ticket systems to communicate issues to vendors. Best practices are needed on both sides of the interchange. Reporting complete information, branding, the nature of responses, interface usability, plus other subtle factors can make transactions more efficient and successful. Interpersonal qualities of the interaction(s) can influence results.
2:45pm
Title: Creating a Blueprint for Managing E-Resources: Be Prepared for Retirements
(http://proposalspace.com/p/4558/s?key=cFjpH9S7x5Qr2S5S)
Description:
The presenters will discuss preparing staff and library administrators when there are retirements or unexpected vacancies in e-resources management leadership positions. A for managing the responsibilities of the vacant position on an interim basis will be discussed, using NASIG Core Competencies and the electronic resources life cycle.

Speakers
GB

Gayle Baker

Professor/Electronic Resources Coordinator, University of Tennessee Libraries
University of Tennessee Libraries
avatar for Margaret Hogarth, MLIS, MS

Margaret Hogarth, MLIS, MS

Environmental Studies, The Claremont Colleges Library
avatar for Micheline Westfall

Micheline Westfall

University of Tennessee


Monday February 23, 2015 2:15pm - 3:00pm
Room 301
  • Online Conference Status Online

2:15pm

Short Talks: Librarian Roles & Responsibilities
This "Librarian Roles and Responsibilties"-themed session is comprised of three 15-minute, peer-reviewed ERL short talks. In ERL short talk sessions, presenters will change every 15 minutes (after an individual presentation and brief QA period.)
[Moderator: Connie Stovall, Virginia Tech]
2:15pm
Title: (How) Have the Core Competencies for Electronic Resources Librarians Influenced the Position?
(http://proposalspace.com/p/4547/s?key=cFjpH9S7x5Qr2S5S)
Description:
Learn about preliminary results of research undertaken to answer the question how have the Core Competencies for Electronic Resource Librarians, adopted in July 2013 by NASIG, affected the qualifications for and responsibilities of electronic resources librarians as they are depicted in job ads posted between 2012 and 2014.
2:30pm
Title: ERM With a Side of RIS: Juggling Split Roles in Small Academic Libraries
(http://proposalspace.com/p/4548/s?key=cFjpH9S7x5Qr2S5S)
Description:
How do you balance responsibilities in a job with multiple roles? This panel session will detail the challenges faced by librarians with split responsibilities in e-Resources and Research Instruction, and the approaches they take to maximize their efforts in both departments. Emphasis will be given to strategies which address time and resource constraints in the management of electronic resources.
2:45pm
Title: Wisdom from Former Newbies: Strategies to Overcome the Challenges of New Electronic Resources Librarians
(http://proposalspace.com/p/4549/s?key=cFjpH9S7x5Qr2S5S)
Description:
New electronic resources librarians face unique challenges and a steep learning curve. As relatively recent hires themselves, the three presenters will share their experiences, offer recommendations to overcome common hurdles, and focus on how lack of experience and training impacted their early work. Resources for new librarians will be shared.

Speakers
avatar for Eugenia Beh

Eugenia Beh

Electronic Resources Librarian, MIT
Eugenia Beh is the Electronic Resources Librarian at the MIT Libraries. She currently serves as a Member-At-Large on the NASIG Executive Board and is the ALCTS representative to the ALA Legislation Assembly.
avatar for Ben Jahre

Ben Jahre

Research & Instruction Librarian, Lafayette College
avatar for Sarah Sutton

Sarah Sutton

Assistant Professor of Library and Information Man, Emporia State University School of Library and Information Management
Emporia State University School of Library and Information Science
avatar for Alana Verminski

Alana Verminski

Reference and Instruction Librarian, St. Mary's College of Maryland
St. Mary's College of Maryland


Monday February 23, 2015 2:15pm - 3:00pm
Room 204

2:15pm

Short Talks: Resource Integration & Exercise
This "Resource Integration and Excerise"-themed session is comprised of three 15-minute, peer-reviewed ERL short talks. In ERL short talk sessions, presenters will change every 15 minutes (after an individual presentation and brief QA period.)
[Moderator: Elizabeth Winter, Georgia Tech]
2:15pm
Title: MOOCs as microcosm: Rethinking knowledge production dissemination services (http://electroniclibrarian.org/search-erl15-sessions/)
Description:
An exploration of the impact of MOOCs and open education initiatives on library services and knowledge production and dissemination activities. This session introduces new library service paradigms that incorporate intellectual property and copyright education, Open Access and Open Education Resource policy development, new scholarly communications activities, and instructional design support.
2:30pm
Title: Curriculum Coup: Embedding Library Resources in Courses (http://proposalspace.com/p/4545/s?key=cFjpH9S7x5Qr2S5S)
Description:
At SAIT, librarians collaborate with Curriculum Development to embed e-resources in courses at the design stage. For blended learning courses, designers are dependent on e-resources to support course outcomes. In this partnership, librarians match course outcomes with relevant e-resources, dramatically increasing use and the value of librarians at the institution.
2:45pm
Title: Desk Fu: Who has time to exercise? YOU do (http://proposalspace.com/p/4546/s?key=cFjpH9S7x5Qr2S5S)
Description:
Studies have shown that as little as 30 minutes a day of regular exercise increases employee attendence, effectiveness, and productivity. But who really has 30 minutes a day to exercise? Everyone. This talk will illustrate how small changes can yield big improvements through 15 minute breaks and employee wellness programs.

Speakers
avatar for Nora Almeida

Nora Almeida

Reserve Coodinator, Baruch College
Particular interests include: scholarly communications, new media, public education, digital curation, hybrid pedagogy and the open access movement.
avatar for Samuel Cassady

Samuel Cassady

Head of Collections & Technical Services, SAIT
SAIT
CC

Chris Cool

Texas Woman's University
avatar for Luke Malone

Luke Malone

Collection Development Librarian, Southern Alberta Institute of Technology
SAIT Polytechnic


Monday February 23, 2015 2:15pm - 3:00pm
Room 105
  • Online Conference Status Online

2:15pm

Web of Science: Expanded Indexing, New Metrics, New Tools
Come learn about recent and upcoming developments with the Web of Science and other research products from Thomson Reuters. Learn about new indexing initiatives and new product development aimed at supporting metrics-driven discovery and data-driven research decisions. Also during this session, we will discuss the collaboration functionality in Endnote® and new tools to analyze usage metrics from the Web of Science. This interactive session will provide a sneak peek into new solutions, and an opportunity to engage with Thomson Reuters staff to provide feedback on new developments.

Speakers
avatar for Mike Takats

Mike Takats

Director Product Strategy, Thomson Reuters


Monday February 23, 2015 2:15pm - 3:00pm
Room 104

2:30pm

ERM With a Side of R&IS: Juggling Split Roles in Small Academic Libraries
How do you balance responsibilities in a job with multiple roles? This panel session will detail the challenges faced by librarians with split responsibilities in e-Resources and Research Instruction, and the approaches they take to maximize their efforts in both departments. Emphasis will be given to strategies which address time and resource constraints in the management of electronic resources.

Speakers
avatar for Ben Jahre

Ben Jahre

Research & Instruction Librarian, Lafayette College
avatar for Alana Verminski

Alana Verminski

Reference and Instruction Librarian, St. Mary's College of Maryland
St. Mary's College of Maryland


Monday February 23, 2015 2:30pm - 2:45pm
Room 204

2:30pm

Curriculum Coup: Embedding Library Resources in Courses
At SAIT, librarians collaborate with Curriculum Development to embed e-resources in courses at the design stage. For blended learning courses, designers are dependent on e-resources to support course outcomes. In this partnership, librarians match course outcomes with relevant e-resources, dramatically increasing use and the value of librarians at the institution.

Speakers
avatar for Samuel Cassady

Samuel Cassady

Head of Collections & Technical Services, SAIT
SAIT
avatar for Luke Malone

Luke Malone

Collection Development Librarian, Southern Alberta Institute of Technology
SAIT Polytechnic


Monday February 23, 2015 2:30pm - 2:45pm
Room 105
  • Online Conference Status Online

2:30pm

Trouble Ticket Systems: Help or Hindrance?
Librarians rely on trouble-ticket systems to communicate issues to vendors. Best practices are needed on both sides of the interchange. Reporting complete information, branding, the nature of responses, interface usability, plus other subtle factors can make transactions more efficient and successful. Interpersonal qualities of the interaction(s) can influence results.

Speakers
avatar for Margaret Hogarth, MLIS, MS

Margaret Hogarth, MLIS, MS

Environmental Studies, The Claremont Colleges Library


Monday February 23, 2015 2:30pm - 2:45pm
Room 301
  • Online Conference Status Online

2:30pm

Is it enough to just teach the discovery layer?
Is there a way to use evidence based methods to make informed decisions on the promotion of electronic resources in an instructional setting? An engineering librarian uses citation analysis to see if Summon was up to the challenge of replacing engineering subject databases in a course guest lecture.

Speakers
avatar for May Yan

May Yan

ER Discovery & Access Librarian, Ryerson University


Monday February 23, 2015 2:30pm - 2:45pm
Room 103
  • Online Conference Status Online

2:30pm

Going Live With Beta - A Libguides 2 Experience
An overview and discussion of the migration to LibGuides2 at the University Library, reaching tight timelines, coordinating communications and training to maximize effectiveness. Lessons learned and tips for improving on similar projects will also be covered.

Speakers
avatar for Jaclyn McLean

Jaclyn McLean

Librarian, University of Saskatchewan


Monday February 23, 2015 2:30pm - 2:45pm
Room 203

2:45pm

Creating a Blueprint for Managing E-Resources: Preparing for Retirements
The presenters will discuss preparing staff and library administrators when there are retirements or unexpected vacancies in e-resources management leadership positions. A for managing the responsibilities of the vacant position on an interim basis will be discussed, using NASIG Core Competencies and the electronic resources life cycle.

Speakers
GB

Gayle Baker

Professor/Electronic Resources Coordinator, University of Tennessee Libraries
University of Tennessee Libraries
avatar for Micheline Westfall

Micheline Westfall

University of Tennessee


Monday February 23, 2015 2:45pm - 3:00pm
Room 301
  • Online Conference Status Online

2:45pm

Desk Fu: Who has time to exercise? YOU do
Studies have shown that as little as 30 minutes a day of regular exercise increases employee attendence, effectiveness, and productivity. But who really has 30 minutes a day to exercise? Everyone. This talk will illustrate how small changes can yield big improvements through 15 minute breaks and employee wellness programs.

Speakers
avatar for Christina Cool

Christina Cool

Electronic Resources Librarian, Texas Woman's University
Texas Woman's University


Monday February 23, 2015 2:45pm - 3:00pm
Room 105
  • Online Conference Status Online

2:45pm

Wisdom from Former Newbies: Strategies to Overcome the Challenges of New Electronic Resources Librarians
New electronic resources librarians face unique challenges and a steep learning curve. As relatively recent hires themselves, the three presenters will share their experiences, offer recommendations to overcome common hurdles, and focus on how lack of experience and training impacted their early work. Resources for new librarians will be shared.

Speakers
avatar for Eugenia Beh

Eugenia Beh

Electronic Resources Librarian, MIT
Eugenia Beh is the Electronic Resources Librarian at the MIT Libraries. She currently serves as a Member-At-Large on the NASIG Executive Board and is the ALCTS representative to the ALA Legislation Assembly.
avatar for Stephanie J. Spratt

Stephanie J. Spratt

Electronic Resources and Serials Librarian, University of Colorado Colorado Springs
Ms. Spratt has been the Electronic Resources Serials Librarian at the University of Colorado-Colorado Springs Kraemer Family Library since February 2014. Before that, she worked in Acquisitions at Kansas State University and Acquisitions, ILL, and Circulation at the University of Nebraska at Omaha. She earned her Master of Arts in Library Science at the University of Missouri-Columbia in 2010. When not working, Ms. Spratt enjoys researching the... Read More →
avatar for Alana Verminski

Alana Verminski

Reference and Instruction Librarian, St. Mary's College of Maryland
St. Mary's College of Maryland


Monday February 23, 2015 2:45pm - 3:00pm
Room 204

2:45pm

Creation Spaces: Teaching Students to Create and Explore with Code
Calls of "learn to code" are everywhere lately. But what do people mean by learning to code and how can academic libraries engage with this trend? This talk will assess and explore resources and ideas for ways in which academic libraries can incorporate coding into digital and information literacy programming.

Speakers
SM

Sarah Morris

Loyola University Chicago


Monday February 23, 2015 2:45pm - 3:00pm
Room 203

3:15pm

Making Value Judgments: eBook pricing for Access and Ownership
Academic libraries face a range of eBook acquisition options including subscription, package purchase, title-by-title purchase, and their hybrids: demand driven acquisition and evidence-based selection. We will examine pricing and usage information from a sample of libraries in an attempt to quantify the relative value provided by each option.

Speakers
avatar for Michael Levine Clark

Michael Levine Clark

Dean and Director, University of Denver Libraries
Michael Levine-Clark, the Dean and Director of the University of Denver Libraries, is the recipient of the 2015 HARRASOWITZ Leadership in Library Acquisitions Award. He writes and speaks regularly on strategies for improving academic library collection development practices, including the use of e-books in academic libraries, the development of demand-driven acquisition models, and implications of discovery tool implementation. 
avatar for Jason Price

Jason Price

Director of Licensing Operations, SCELC
Jason holds a doctorate in plant evolutionary ecology from Indiana University Bloomington where he gained in depth experience as a teacher and researcher. He thoroughly enjoys applying data analysis skills he developed during graduate school to current library challenges. His role at SCELC provides opportunities to work with libraries, content and software providers, and other consortia, to improve library products and expand resource access.


Monday February 23, 2015 3:15pm - 4:00pm
Room 203

3:15pm

Online Journal and eBook Solutions, Sponsored Session from Taylor & Francis Group
Taylor & Francis is one of the world’s leading publishers of scholarly journals, books, ebooks and reference works and a leading publisher of online content spanning all areas of Humanities, Social Sciences, Behavioral Sciences, Science and Technology.
In this session, we will be presenting our leading journals content packages like the Social Science and Humanities Library or Science and Technology Library. We will also present a live demo of Taylor & Francis Online to showcase new enhancements to the platform and to answer any questions related to the platform. 

We will also discuss CRCnetBASE, which offers a comprehensive eBook collection of over 12,000 references in more than 350 subject areas. Finally, we will present on our newest product, Routledge Handbooks Online, an online platform consisting of 11,000 chapters from 320 handbooks that provides a cutting-edge overview of classic and current research and future trends in the Social Sciences and Humanities.

Speakers
avatar for Susan Sanders

Susan Sanders

Account Manager, Western Region for eBooks & Digital Content Sales, Taylor & Francis
avatar for Elyse Profera Waller

Elyse Profera Waller

Regional Sales Manager, Central U.S., Taylor & Francis Group
Elyse Profera Waller is the Regional Sales Manager for the Central United States for Taylor & Francis Group's e-Journals division. Elyse joined Taylor & Francis Group in July, 2012 as Associate Library Marketing Manager and migrated to the Americas e-Journals Sales team in October, 2014. Elyse has 10+ years of professional experience across marketing, customer relations, and sales within the scholarly information and software industries.


Monday February 23, 2015 3:15pm - 4:00pm
Room 104

3:15pm

Discovery Before Purchase?!: Deepening the Relationship between Discovery and Collection Developmenthort Talks: User Experience
Issues of electronic resource metadata, linking, indexing, and off-campus access make or break the success of a new electronic resource. It's time to start discussing these discovery issues at the time of purchase, and deepen the relationship between collection development and discovery departments through collaboration, education, and communication.

Speakers
avatar for Sommer Browning

Sommer Browning

Interim Associate Director of Technical Services and Head of Resource Management, University of Colorado Denver- Auraria Library
Auraria Library, University of Colorado Denver
avatar for Shannon Tharp

Shannon Tharp

Collection Development Librarian, University of Wyoming Libraries


Monday February 23, 2015 3:15pm - 4:00pm
Room 301
  • Online Conference Status Online

3:15pm

Meeting Users Where They Are : ReadCube Trial at University of Kentucky
The University of Kentucky adopted ReadCube as a way for users to access Nature content at point of need. The University limited this year long trial to Nature journals with the highest turnaways. This presentation will cover the results of the trial and next steps.

Speakers
avatar for Kate Seago

Kate Seago

Director of Acquisitions, University of Kentucky
The University of Kentucky is in the process of migrating to Alma, so we are looking at all of our workflows and how to take best advantage of what Alma and Primo offer.


Monday February 23, 2015 3:15pm - 4:00pm
Room 105
  • Online Conference Status Online

3:15pm

Un-marketing E-resources: Moving from Hard Selling to Relationship Building
Libraries use the term to describe e-resource promotion. Marketing, however, implies a one-way push of information that may seem irrelevant or objectionable to users. The concept of reframes the conversation around relationship-building whereby libraries listen, engage, build trust, identify user needs, and introduce e-resources more naturally.

Speakers
KO

Kirsten Ostergaard

Montana State University
avatar for Doralyn Rossmann

Doralyn Rossmann

Head of Collection Development, Montana State University Library
Montana State University


Monday February 23, 2015 3:15pm - 4:00pm
Room 204

3:15pm

The Future of Library Resource Discovery: Creating New Worlds for Users (and Librarians)
In 2014, NISO commissioned a trends and strategy white paper, "The Future of Library Resource Discovery." The paper, covering an area of significant interest for libraries, provides an overview of the current research discovery environment and investigates technologies and practices which may present growth opportunities to support and improve user experience.

Speakers
avatar for Marshall Breeding

Marshall Breeding

Creator & Editor, Library Technology Guides
Marshall Breeding is an independent consultant, speaker, and author. He is the creator and editor of Library Technology Guides and the libraries.org online directory of libraries on the Web. His monthly column Systems Librarian appears in Computers in Libraries; he is the Editor for Smart Libraries Newsletter published by the American Library Association, and has authored the annualLibrary Systems Report published by American Libraries since... Read More →
avatar for Nettie Lagace

Nettie Lagace

Associate Director for Programs, National Information Standards Organization
Nettie Lagace is the Associate Director for Programs at NISO, where she is responsible for facilitating the work of NISO's topic committees and development groups for standards and best practices, and working with the community to encourage broad adoption of this consensus work. Prior to joining NISO in 2011, Nettie worked at Ex Libris, where she served for 11 years in a number of library and information provider-facing roles, working on link... Read More →


Monday February 23, 2015 3:15pm - 4:00pm
Room 103
  • Online Conference Status Online

4:15pm

Evidence based collection models: not your traditional DDA
More libraries are moving to new online book purchase models to ensure they are getting what they need for their patrons within their allotted budget. Evidenced based collection management is not a new term in collections development but new approaches are being developed that gives the library back the control to purchase based on their patron activity.
This session will look at a new approach that gives librarians more flexibility over building their digital library. Wiley's usage based collection management model allows libraries to present a large set of titles to their patrons and make a purchase selection based on evidence of demand. There are no automatic triggers for purchasing so the librarian still has the purchasing control.
Attendees will hear from a panel of librarians who are using this usage based collection management model. Wiley moderator, Lisa Nachtigall, will facilitate the panel discussion from the librarians. Attendees can expect to learn best practices for implementing a program like this, promoting and socializing to patrons, and key learnings and challenges.

Speakers
avatar for Galadriel Chilton

Galadriel Chilton

Head of Licensing & Acquisitions, University of Connecticut
University of Connecticut
avatar for Monica Metz-Wiseman

Monica Metz-Wiseman

Acting Director, Academic Resources, Univ of South Florida Library
avatar for Robert Murdoch

Robert Murdoch

Associate University Librarian for Collection Development & Technical Services, Brigham Young University
avatar for Lisa Nachtigall

Lisa Nachtigall

Director of Sales Development, Digital Books, Wiley


Monday February 23, 2015 4:15pm - 5:00pm
Room 204

4:15pm

Cradle to Grave: A Team Approach to Managing Database Lifecycles
Collection development practices for database trialing and acquisitions can be convoluted. Of note are the complex procedures surrounding the systems designed for the selection and cancellation of databases. Through trial and error, we created a homegrown, low-cost method to track database trials and developed a workflow to systematically review databases for elimination.

Speakers
avatar for Jackie Bronicki

Jackie Bronicki

Assessment & Statistics, University of Houston
University of Houston
avatar for Kelli Getz

Kelli Getz

Assistant Head of Acquisitions, University of Houston
University of Houston
avatar for Loretta Wallace

Loretta Wallace

Business & Technology Librarian, University of Houston
University of Houston


Monday February 23, 2015 4:15pm - 5:00pm
Room 103
  • Online Conference Status Online

4:15pm

Mining a Librarian: An Economist, a Data Set, EndNote Web and a Book
An economist approached a librarian to help research for an article on game theory and water. This evolved into a 5-year project with a contract for a short monograph. Hundreds of citations were corralled with EndNote Web. Data consistency and accuracy required careful management. Marketing will grow future faculty-librarian collaborations.

Speakers
avatar for Margaret Hogarth, MLIS, MS

Margaret Hogarth, MLIS, MS

Environmental Studies, The Claremont Colleges Library


Monday February 23, 2015 4:15pm - 5:00pm
Room 105
  • Online Conference Status Online

4:15pm

Accessibility in E-Resource Acquisitions
This session challenges the library community to implement profession-wide change based on proposals in a 2012 Association for Research Libraries (ARL) report on print disabilities. Participants will learn about the Americans with Disabilities Act, issues specfic to print disabilities and e-resources, and how to take action locally and as a profession.

Speakers
KO

Kirsten Ostergaard

Montana State University
avatar for Doralyn Rossmann

Doralyn Rossmann

Head of Collection Development, Montana State University Library
Montana State University


Monday February 23, 2015 4:15pm - 5:00pm
Room 203

4:15pm

You talking bout me? Altmetrics: a practical guide
Institutions are increasingly adopting altmetrics as a means to gaining a better understanding of the wider attention their research is attracting. In this session we'll cover that why's, what's and how's of these new metrics, how Altmetric.com provides this data, and explore some use cases to see how they can be used for reporting, discovery, and to further academic engagement.

Speakers
avatar for Sara Rouhi

Sara Rouhi

Product Sales Manager, The Americas, Altmetric.com
Sara Rouhi has worked in scholarly publishing for seven years and manages sales and outreach in North America for Altmetric.com. She speaks and runs workshops on metrics in practice and the scholarly publishing process at library and scholarly publishing conferences worldwide. | | She is an active member of the Society of Scholarly Publishing's Education Committee and currently runs their Librarian Focus Group program. She was awarded... Read More →


Monday February 23, 2015 4:15pm - 5:00pm
Room 301
  • Online Conference Status Online

4:15pm

SCELC + TexShare Meet-up

Come meet SCELC and TexShare at ER&L! SCELC is hosting a meet-up with Texas librarians so you can learn more about the growing SCELC-TexShare partnership, and the licensing opportunities afforded by the efforts of two consortia working together. 

Texas libraries have expanded choices for licensing electronic content through the SCELC-TexShare partnership. SCELC provides its licensing and other services to academic and nonprofit research libraries to Texas eligible libraries. SCELC and TexShare staff want to talk with you about enhancing your library acquisitions strategy in electronic resources. SCELC specializes in providing access to unique consortial offers for e-journals, ebooks, databases and more. If you are a librarian please drop in and visit. (And if you can't make it the meet-up, be sure to visit the SCELC table at the Vendor Reception & Tabletop Exhibits Monday evening!)


Speakers
avatar for Rick Burke

Rick Burke

Executive Director, SCELC
avatar for Donna LaFollette

Donna LaFollette

Director of Financial Operations, SCELC
Donna LaFollette | | Director of Financial Operations | | (310) 728-6792 | | dlafollette@scelc.org | | Contact Donna about: | | | | Invoices | | Statements | | Price quotes | | Renewals
avatar for Jason Price

Jason Price

Director of Licensing Operations, SCELC
Jason holds a doctorate in plant evolutionary ecology from Indiana University Bloomington where he gained in depth experience as a teacher and researcher. He thoroughly enjoys applying data analysis skills he developed during graduate school to current library challenges. His role at SCELC provides opportunities to work with libraries, content and software providers, and other consortia, to improve library products and expand resource access.

Exhibitors
avatar for SCELC

SCELC

SCELC is a consortium of private academic and nonprofit research libraries in California and Texas. SCELC specializes in negotiating discounted offers for electronic resources and other services, including e-journal packages, ebooks, databases, discovery services, and more. In 2010 SCELC formed a partnership with TEXSHARE. The TexShare/SCELC Partner Program is intended to provide private colleges and universities in Texas with the opportunity... Read More →


Monday February 23, 2015 4:15pm - 5:00pm
Room 104

5:00pm

7:30pm

Battle Decks
Participants will present a topic (provided just before they begin), for 3 to 3 and a half minutes, accompanied by 10-15 PowerPoint slides selected and arranged by our team of experienced library scientists. No preparation required, No preparation allowed, actually.  Participants will be judged (by other library scientists), based on a criteria ranging from the quantitative use of time and slides to the qualitative general composure and ability to address the topic. A certain amount of artistic license is expected from both participants and judges in their work.

We’re looking for a few hearty folks to join in as:
  • Participants – Sign up early to secure your spot.
  • Judges – We need 3-4 semi-impartial folks.
  • Volunteers – We’ll need a few folks on hand to help run the show.

Monday February 23, 2015 7:30pm - 9:00pm
Grand Ballroom
 
Tuesday, February 24
 

8:45am

Helping Libraries Leverage Their Discovery Investment: Improving Collaboration between Publishers and Discovery Solution Providers
Growing interest in information provider and discovery service interactions has led several papers to link and compare e-resource usage in discovery solutions and publisher's platforms. We will review the collaboration from the publisher's and vendor's perspectives and highlight benefits that libraries are seeing, and will see, from this ongoing work.

Speakers
avatar for Bruce Heterick

Bruce Heterick

Vice President, ITHAKA
JSTOR
avatar for Marliese Thomas

Marliese Thomas

Solutions Architect, Ex Libris
Marliese Thomas, a native of Birmingham, joined Ex Libris in 2013 following nearly seven years with academic libraries. During her time in academia, she implemented two discovery solutions for a state ARL, directed outreach activities for a private liberal arts university, and generally sought to learn as much as she could about how library systems worked. She received her MLIS from the University of Alabama and a BA in Communications from Loyola... Read More →


Tuesday February 24, 2015 8:45am - 9:30am
Room 105
  • Online Conference Status Online

8:45am

Discovery, Analysis, and Shaping the User Experience
Does user behavior differ based on discovery service platform or institutional size? This session will present data from mixed-methods analyses of EBSCO and ProQuest discovery tools at large and small academic libraries. Focus will be placed on how usage and usability data can shape information literacy and influence discovery development.

Speakers
avatar for Tracy Gilmore

Tracy Gilmore

Collections Assessment Librarian, Virginia Tech
Tracy Gilmore is the Collections Assessment Librarian at Virginia Tech University Libraries. She coordinates assessment activities and strategies for developing the library’s digital collections. Her current research interests include discovery service usability, usage, and access.
avatar for Angie Thorpe

Angie Thorpe

Digital User Experience Librarian, Indiana University Kokomo
Angie Thorpe is the Digital User Experience Librarian at Indiana University Kokomo, a position she has held since 2011. She leads the continued development of the library’s electronic resources and web presence. She has published and presented original research on discovery services, user behavior, emerging collection development strategies, and the value of academic libraries to students and faculty. She earned her MLS from Indiana... Read More →


Tuesday February 24, 2015 8:45am - 9:30am
Salon A/B

8:45am

Libraries of the Future Changing Workflows and Systems to Serve the User
Grand Valley State is meeting the expectations of its patrons with innovative practices ranging from demand-driven acquisition (DDA) and design of a physical space with the end-user in mind. At the same time, Johnson County Community College is moving to a cloud-based library services platform and subsequently changing library workflows, staff procedures and ultimately the research process. The future of e-resource management will be discussed along with how integrated library services can provide efficient workflows that streamline delivery to the researcher and empower the patron to decide.

Speakers
avatar for Jeffrey Daniels

Jeffrey Daniels

Head of Knowledge Access and Resource Management Services, Grand Valley State University
Grand Valley State University Libraries
avatar for Ms. Michelle D'Couto, BSE Chemical Engineering

Ms. Michelle D'Couto, BSE Chemical Engineering

Senior Product Manager, ProQuest
MM

Mr. Michael Frisbie, MLS

Johnson County Community College
avatar for Judi Guzzy

Judi Guzzy

Technical Services Librarian, Johnson County Community College
Johnson County Community College


Tuesday February 24, 2015 8:45am - 9:30am
Room 301
  • Online Conference Status Online

8:45am

Measure Twice, Cut Once: Taking the Time for User Research in Your Redesign Project
Your library's website is the keystone of your online environment and the prospect of redesigning it is exciting. Although user research may feel like a time consuming and daunting task, we'll explore why it's essential to the redesign process and how to make the it manageable for your team.

Speakers
avatar for Lisa Gayhart

Lisa Gayhart

User Experience Librarian, University of Toronto Libraries
University of Toronto Libraries


Tuesday February 24, 2015 8:45am - 9:30am
Room 103
  • Online Conference Status Online

8:45am

From Data to Application: Real Stories of Using Altmetrics to Understand Impact and Affect Research Success
Altmetrics can help researchers and institutions tell nuanced and inclusive stories about the impact of their work and investments. This presentation will describe how Oregon Health Science University Library is using altmetrics Plum Analytics to help its research community understand its engagement with different communities and online spaces.

Speakers
MB

Mike Buschman

Founder, Plum Analytics
Plum Analytics
avatar for Robin Champieux, MLIS

Robin Champieux, MLIS

Scholarly Communication Librarian, Oregon Health & Science University
Robin Champieux is the Scholarly Communication Librarian at Oregon Health & Science University in Portland, Oregon.  She leads efforts that contribute to the pace and impact of scholarly communication by partnering with OHSU research, teaching, and student communities on issues relating to publication, public access, data sharing, and scientific contribution.  Robin is the co-founder of Advancing Research Communication &... Read More →


Tuesday February 24, 2015 8:45am - 9:30am
Room 204

9:45am

Making Sense of the Alphabet Soup of Standards : Practical Support for Managing Electronic Resources
Feel like you've been thrown into a cauldron with your electronic resources to manage? Standards can help once you know what they do! This session will explain and provide updates on several initiatives from the National Information Standards Organization (NISO) that facilitate your daily work.

Speakers
avatar for Nettie Lagace

Nettie Lagace

Associate Director for Programs, National Information Standards Organization
Nettie Lagace is the Associate Director for Programs at NISO, where she is responsible for facilitating the work of NISO's topic committees and development groups for standards and best practices, and working with the community to encourage broad adoption of this consensus work. Prior to joining NISO in 2011, Nettie worked at Ex Libris, where she served for 11 years in a number of library and information provider-facing roles, working on link... Read More →
avatar for Betty Landesman

Betty Landesman

Betty Landesman has held positions in technical services and electronic resources management in a variety of academic and special libraries, and is co-chair of the NISO Content and Collection Management Topic Committee with Marti Heyman. She is a long-time Charleston, NASIG, and ER&L attendee and presenter on the topic of standards.


Tuesday February 24, 2015 9:45am - 10:30am
Room 301
  • Online Conference Status Online

9:45am

Introduction to Usus: A community website on library usage
Usus Supervisory Board members will provide an introduction to Usus (http://www.usus.org.uk/) -- the independent community-run site for issues related to usage -- and discuss the report changes and additions in the recently released COUNTER 4 Code of Practice.

Speakers
avatar for Anna Creech

Anna Creech

Head, Resource Acquisition and Delivery, University of Richmond
Anna Creech is the Head of Resource Acquisition and Delivery at the University of Richmond, which is a fancy way of saying she’s in charge of the department that buys all the (library) things. With a background as a serials and electronic resources librarian, she has a strong interest in scholarly electronic content and data standards, as well as a slightly unhealthy obsession with spreadsheets.
avatar for Anne Osterman

Anne Osterman

VIVA Director, VIVA - The Virtual Library of Virginia
Anne Osterman is a librarian with over ten years of experience in academic libraries. She has worked in a variety of roles, including research data services, reference and instruction, acquisitions, and the licensing of electronic resources. She is currently Director of the Virtual Library of Virginia (VIVA), the consortium of nonprofit academic libraries within the Commonwealth of Virginia. Anne holds a Master's degree in Library Science from... Read More →
avatar for Oliver Pesch

Oliver Pesch

Chief Product Strategist, EBSCO Information Services
Oliver Pesch works as chief product strategist for EBSCO Information Services where he helps set direction for EBSCO's e-resource services and products, including EBSCO Usage Consolidation and EBSCONET Analytics. Oliver is a strong supporter of standards and is very involved in the development of standards related to usage. He is currently co-chair of the NISO SUSHI Standing Committee; he is member of the Executive Committee for Project COUNTER... Read More →
KS

Kari Schmidt

Montgomery College Libraries


Tuesday February 24, 2015 9:45am - 10:30am
Room 204

9:45am

BrowZine: The power of e-journal browsing. Sponsored session by Third Iron.
Attend this session to see a live demonstration of BrowZine, discover why researchers find BrowZine to be an indispensable service, and learn about upcoming initiatives (including BrowZine for the web).

BrowZine: a personalized “reading room” in your office and anywhere you go! Browsing and reading journals is just as important to the research process as searching for and retrieving articles but virtually all library services focus solely on search. Hundreds of libraries from countries across the globe are using BrowZine to recover the browsing experience, and thus, provide an entirely new way for patrons to find, use, and stay current with their library’s e-journals.

Speakers
avatar for Hayley Harris

Hayley Harris

Account Executive, Third Iron
Hayley grew-up in Minnesota, was a State Champion Alpine Skier, and graduated from St. Olaf College with a B.A. in English Secondary Education with Coaching Certification. During her "Junior Year Abroad" at Lancaster University in England, she met her husband. | | Hayley has been in the publishing industry for over 15 years and worked for several companies both in the UK and US and is thrilled to be working for Third Iron. When she's not... Read More →



Tuesday February 24, 2015 9:45am - 10:30am
Room 104

9:45am

From socially to scholarly and back again
This session will explore social research networks and services that help researchers to maximize the reach/impact of their work, from language editing and submission guidance, to profiles and commentary. We'll review the evolving metrics landscape and consider how broader research and will further change how research is evaluated.

Speakers
avatar for Jill Emery

Jill Emery

Collection Development Librarian, Portland State University
avatar for Charlie Rapple

Charlie Rapple

Director, Kudos
Charlie Rapple is co-founder of Kudos, which helps researchers explain and share their work to maximize its impact. I'm trying to develop new reports to give institutions insight into how researchers and scholars are communicating about their work, and to what effect - so I'd love to talk with people from institutions who are working to try and support and understand researchers' communications activities. In other parts of my life, I'm... Read More →


Tuesday February 24, 2015 9:45am - 10:30am
Room 103
  • Online Conference Status Online

9:45am

Is Open Access the Golden Ticket? The Real Cost of OA for the Library
Rising costs of publishing and the decline in library budgets has had a dramatic impact on collections. This presentation will consider whether open access might provide relief to llibrary budgets. Results of a survey of 69 U.S. academic libraries and the impact of open access on their budgets will be highlighted.

Speakers
avatar for Kim Armstrong

Kim Armstrong

Deputy Director, CIC
Kimberly is currently Deputy Director, Center for Library Initiatives, at the Committee on Institutional Cooperation. The CIC, founded in 1958, is an academic consortium of the fourteen Big Ten universities and the University of Chicago. Her current responsibilities include management for the Google book scanning project, the CIC Shared Print Repository and support for working groups on resource sharing, content licensing, and scholarly... Read More →
JS

Jay Starratt

Dean of Libraries, Washington State University
Washington State University


Tuesday February 24, 2015 9:45am - 10:30am
Salon A/B

9:45am

Amigos eShelf Service: Providing Options for Libraries
The Amigos eShelf service is an e-book platform that can enhance existing e-book services, become the sole e-book service, or provide hosting for e-books purchased by libraries. Christine Peterson, manager of this project, will discuss issues and options offered to us and where development is currently taking us.

Slides are available here

Speakers
avatar for Christine Peterson

Christine Peterson

Amigos eShelf℠ Service Manager, Amigos Library Services
I am the manager of our Amigos eShelf service, an ebook platform for libraries that strives to provide more options when it comes to working with ebooks.


Tuesday February 24, 2015 9:45am - 10:30am
Room 105
  • Online Conference Status Online

10:45am

CORAL User Group Meeting
This session is the 5th annual, and primary gathering of libraries using, or considering using, the CORAL electronic resources management system. Highlights will include changes to the software, steering committee and user community. The session will also include an opportunity for attendees to share their local work with CORAL.

Speakers
KD

Kelly Drake

Fenway Libraries Online


Tuesday February 24, 2015 10:45am - 11:30am
Room 105
  • Online Conference Status Online

10:45am

From Surviving to Thriving: Reimagining collaborative e-resource workflows and metadata management for the next generation.
The University of Minnesota implemented Ex Libris's Alma in 2013. Implementation revealed substantial tension between idealized e-resources workflows in a next-generation system and the messy reality of new work and migrated data that didn't fit the ideal. This presentation will cover post-implementation short-term strategies, re-imagined collaborative workflows, and longer-term productivity/efficiency gains.

Speakers
avatar for Sunshine Carter

Sunshine Carter

Electronic Resources Librarian, University of Minnesota, Twin Cities
Electronic Resources Librarian invested in e-resource life cycles, license negotiation and metadata wrangling.
avatar for Stacie Traill

Stacie Traill

Metadata Analyst, University of Minnesota
University of Minnesota


Tuesday February 24, 2015 10:45am - 11:30am
Room 103
  • Online Conference Status Online

10:45am

Collaborative Collection Development: Engaging Users in Acquiring and Describing Collections Using Artstor's Shared Shelf, Sponsored Session from Artstor

The Association of Research Libraries has stated that a “collaborative future for collections” is crucial to ensuring the continued growth of libraries’ print and digital collections. Shared Shelf, Artstor’s web-based digital media management system, was created to allow librarians to easily collaborate with faculty, students and peers at their own and other institutions to build and manage collections of varied scope, media type, and subject focus.

This session will introduce Shared Shelf and highlight the work of librarians who use the platform to successfully engage users in hands-on collection building and collaborative cataloging. Speakers will discuss how they facilitate collaboration, ways to build partnerships with their users, as well as the tools that can be harnessed to support these processes.

The use cases presented are intended to prompt attendees to consider the ways in which they might develop collaborative collection building efforts on their own campuses.


Speakers
avatar for Caroline Caviness

Caroline Caviness

Senior Implementation Manager, Artstor
Caroline Caviness is Assistant Director of Strategic Services at Artstor where she helps leading a team that provides implementation, support, training, and migration services to institutions that subscribe to Shared Shelf, Artstor’s web-based media management software.  She studied visual arts at the University of California, San Diego where she began her library career making slides for departmental teaching. She has a... Read More →
avatar for Brooke Cox

Brooke Cox

Systems Librarian, DePauw University Libraries
Brooke Cox is the Systems Librarian at DePauw University in Greencastle, IN where she oversees the ILS, web site and digital library program, which includes the institutional repository and a variety of image collections from the University Archives and Art Galleries.  Having transitioned from managing the visual resource center in the art department to overseeing library systems more broadly her passion remains images and making them both... Read More →
avatar for Xiaoli Ma

Xiaoli Ma

Metadata Specialist, Artstor
Xiaoli studied English literature, art history and information science. She works as a visual resources professional and an archivist in libraries, museums, archives and artists’ studios. Her research covers major aspects of building sustainable digital collections in various settings and her specialty lies in establishing the local rules of using metadata standards to facilitate the data sharing across platforms. Her goal is always to... Read More →



Tuesday February 24, 2015 10:45am - 11:30am
Room 104

10:45am

Did We Forget Something? The Need to Improve Linking at the Core of the Library's Discovery Strategy
For end-users, linking remains the single biggest point of failure in the research process which undermines library investments in e-resources and discovery services. Panelists will discuss the latest advances in linking technology, strategies that have improved access to discovered content, and share experiences with usability tests around linking.

Speakers
avatar for Jesse Koennecke

Jesse Koennecke

Director, Acquisitions & E-Resource Licensing Services, Cornell University
Ask me about Battledecks@ER&L!
avatar for Eddie Neuwirth

Eddie Neuwirth

Director of Product Management - Discovery Services, Ex Libris, a ProQuest Company
Discovery Services, User Experience, New Technologies
avatar for Jacqueline Samples

Jacqueline Samples

Head, Electronic Resources & Serials Cataloging Section, Duke University Library
Duke University


Tuesday February 24, 2015 10:45am - 11:30am
Room 204

10:45am

Undergraduates' Academic Reading Format Preferences - Electronic or Print
Findings are presented from a survey of academic reading format preferences and behaviors among 390 undergraduates at UCLA conducted in spring 2014. Students acknowledge they learn better using print, but factors including cost, convenience, complexity and importance impact their actual behaviors. An audience discussion of the broader implications will ensue.

Speakers
DM

Diane Mizrachi, Ph.D.

University of California, Los Angeles


Tuesday February 24, 2015 10:45am - 11:30am
Salon A/B

11:45am

Ex Libris Lunch & Learn: Choice and Diversity in Acquisition Models
Libraries are discovering new and original ways of acquiring resources for their electronic, physical, and digital collections to suit the changing needs of users. Acquisition models need to be flexible, dynamic and fast to meet their expectations. Ex Libris Alma was designed to enable each library to adopt the acquisition models that best address their staff and users' needs while also supporting collaborative approaches. In this session, we will review the various acquisition models that are being used by academic and research libraries, with a particular focus on e-resources, and we will discuss ways that Alma supports these diverse models.

Speakers
avatar for Christina Cool

Christina Cool

Electronic Resources Librarian, Texas Woman's University
Texas Woman's University
avatar for Andrew French

Andrew French

Solutions Architect Manager, Ex Libris Group, Ltd.



Tuesday February 24, 2015 11:45am - 1:00pm
Grand Ballroom

11:45am

OUP Lunch & Learn: Oxford Research Encyclopedias and the Future of Oxford’s Digital Reference Publishing

Oxford University Press is at the early stages of a major initiative to transform its approach to reference publishing in order to better serve the changing needs of university-level digital research. Updated monthly, peer-reviewed, and highly discoverable, the Oxford Research Encyclopedias will provide the necessary grounding for the start of advanced research and will serve as living reference works—mapping the entirety of a field of study as the field evolves. Each ORE module will experience an extensive free-access period, as the article collections grow to a substantial volume.

As Oxford editors begin to commission in-depth, born-digital articles across 20 disciplines (including American History, Environmental Science, Politics, and more), core questions are being raised regarding online access to academic content. Jennifer Wilson, Digital Publishing Analyst and Rebecca Seger, Director of Institutional Sales will explain the ORE mission, provide an update on the program’s process, and lead a discussion about the future of the project.


Speakers
RS

Rebecca Seger

Director of Institutional Sales
JW

Jennifer Wilson

Digital Publishing Analyst



Tuesday February 24, 2015 11:45am - 1:00pm
Room 301

1:00pm

ACRL Fair Use Week Webcast Viewing “Celebrating Fair Use Week: Does Fair Use Really Work?”

ER&L is streaming the ACRL Fair Use Week Webcast. Details from ACRL included below, full details here.
.
Join us for the free ACRL Presents webcast, “Celebrating Fair Use Week: Does Fair Use Really Work?,” on Tuesday, February 24, 2015, from 1:00 — 2:00 p.m. Central time.  Fair use seems obscure and difficult to many. Especially after the Appeals Court ruling in the Georgia State case, we may find ourselves wondering if it is really a workable approach to balancing the rights of creators with socially desirable uses. Yet many other countries are seeking to emulate what they see as the benefits of fair use. In this webinar, we will try to unwind some of the complexity of fair use. We will consider the role of context in making fair use decisions and suggest strategies for deciding when to turn to fair use and how to think through the analysis.

Learning outcomes:

  • Learn about some of the rationale behind an open-ended copyright exception like fair use.
  • Gain a greater understanding of how fair use works and when it is applicable to a specific situation.
  • Gain greater confidence when making fair use decisions.

Presenter: Kevin Smith, Director, Copyright & Scholarly Communication, Duke University Libraries

More details about Fair Use Week, February 23-27, 2015, are available online.


Speakers
avatar for Kevin Smith

Kevin Smith

Director of Scholarly Communications, Duke University Libraries


Tuesday February 24, 2015 1:00pm - 2:00pm
Room 203

1:15pm

Ch-ch-ch-ch-changes: Managing the transition to OCLC's Hosted Proxy Service without losing your mind.
Grand Canyon University Library transitioned from locally hosting EZProxy to the OCLC Hosted Service. This change was made to provide access to library databases in a more cost effective manner and to provide alumni with access to a subset of databases. This presentation will share the process of that transition.

Speakers
KG

Karen Grondin, MLIS

Grand Canyon University


Tuesday February 24, 2015 1:15pm - 1:30pm
Room 103
  • Online Conference Status Online

1:15pm

Piloting PDA: Tips for Navigating the Turbulence
AU Libraries recently began a PDA/DDA pilot program and although we did our prerequisite research -- literature review, telephone interviews with company and existing clients -- nothing prepared us for delays, price changes, publisher shenanigans, profile changes, and workflow snafus. Come and learn from Auburn's top tips.

Speakers
BB

Barbara Bishop

Collection Team Member, Auburn University Libraries


Tuesday February 24, 2015 1:15pm - 1:30pm
Salon A/B

1:15pm

Solving Budget Problems with Electronic Resource Analysis (without Firing Anyone or Cutting Services!)
Tracking usage statistics and cost-per-search helps analyze electronic subscription collections. Many other less-than-obvious factors go into collection development and weeding decisions. Learn how CSU-Pueblo absorbed a $50,000 budget cut without firing anyone or cutting services to the campus. They merely examined the data you don't think about.

Speakers
avatar for Maria Hugger, MA, MLIS

Maria Hugger, MA, MLIS

Product Manager, Collection Development, EBSCO Information Services


Tuesday February 24, 2015 1:15pm - 1:30pm
Room 301
  • Online Conference Status Online

1:15pm

Re-reorganization of Technical Services Departments to reflect increases in electronic content
A department manager's retirement led the O'Neill Library to reexamine its organizational structure, and to analyze the ways in which it no longer fit the work that was performed. Since its last re-organization, many problems had been improved upon, a new-next-generation library system was implemented, and more content is electronic.

Speakers
avatar for Amy Dumouchel, MLIS, AAS, MSPS

Amy Dumouchel, MLIS, AAS, MSPS

Amy Dumouchel
Boston College


Tuesday February 24, 2015 1:15pm - 1:30pm
Room 204

1:15pm

Everything is Different: Easing the Pain of a Resource Transition
Users expect favorite electronic resources to be a permanent part of a library's collection, and are surprised when libraries cut or change what they license. This presentation will share the challenges NC LIVE encountered when communicating a major change to the consortium's resource lineup, and strategies to ease these transitions.

Speakers
avatar for Heather Greer Klein

Heather Greer Klein

Member Services Coordinator, NC LIVE
I manage member library services for NC LIVE, a consortium of 201 North Carolina academic and public libraries. I love to talk about library consortia, customer service, vendor relations, resource transitions, and everything that goes into supporting library staff.


Tuesday February 24, 2015 1:15pm - 1:30pm
Room 105
  • Online Conference Status Online

1:15pm

Short Talks: Budgets and Collections
This "Budgets Collections"-themed session is comprised of three 15-minute, peer-reviewed ERL short talks. In ERL short talk sessions, presenters will change every 15 minutes (after an individual presentation and brief QA period.)
[Moderator: Sarah Strahl, Ela Area Public Library]
1:15pm
Title: Solving Budget Problems with Electronic Resource Analysis (without Firing Anyone or Cutting Services!) (http://proposalspace.com/p/4526/s?key=cFjpH9S7x5Qr2S5S )
Description:
Tracking usage statistics and cost-per-search helps analyze electronic subscription collections. Many other less-than-obvious factors go into collection development and weeding decisions. Learn how CSU-Pueblo absorbed a $50,000 budget cut without firing anyone or cutting services to the campus. They merely examined the data you don't think about.
1:30pm
Title: Enough space: leveraging electronic resources to increase student space in the library
(http://proposalspace.com/p/4527/s?key=cFjpH9S7x5Qr2S5S )
Description:
While knowledgebases can often provide overlap analysis reports for library subscriptions, they fail to acknowledge a difference between perpetual access and leased content, limiting its utility for making decisions relating to weeding. This presentation details the steps involved in identifying print/electronic overlap with the intention of weeding specific stacks ranges.
1:45pm
Title: The Impact of Resource Sharing and eBook Acquisitions
(http://proposalspace.com/p/4529/s?key=cFjpH9S7x5Qr2S5S )
Description:
Some publishers allow ebook borrowing/lending privileges among libraries, while others don't allow borrowing among reciprocal borrowing/lending consortiums. This session will discuss the impact ebook acquisitions have on smaller academic libraries that participate in reciprocal borrowing/lending consortiums, including advantages and disadvantages in partnering with libraries with large ebook collections.

Speakers
avatar for Amy Dumouchel, MLIS, AAS, MSPS

Amy Dumouchel, MLIS, AAS, MSPS

Amy Dumouchel
Boston College
avatar for Maria Hugger, MA, MLIS

Maria Hugger, MA, MLIS

Product Manager, Collection Development, EBSCO Information Services
AN

Alejandra Nann

Electronic Resources and Serials Librarian, University of San Diego
Alejandra Nann has been the Electronic Resources and Serials Librarian since February 2013.  Her research interests include: Electronic resource assessment and development, ebook acquisitions, and open access.  Alejandra manages the procurement, licensing, and management of all electronic resources and serials.  She is also the liaison to Architecture.  Alejandra holds a B.A. in Art History at the University... Read More →


Tuesday February 24, 2015 1:15pm - 2:00pm
Room 301
  • Online Conference Status Online

1:15pm

Short Talks: ERM Topics
This "ERMS"-themed session is comprised of three 15-minute, peer-reviewed ERL short talks. In ERL short talk sessions, presenters will change every 15 minutes (after an individual presentation and brief QA period.)
[Moderator: Annette Bailey, Virginia Tech]
1:15pm
Title: Ch-ch-ch-ch-changes: Managing the transition to OCLC's Hosted Proxy Service without losing your mind. (http://proposalspace.com/p/4530/s?key=cFjpH9S7x5Qr2S5S )

Grand Canyon University Library transitioned from locally hosting EZProxy to the OCLC Hosted Service. This change was made to provide access to library databases in a more cost effective manner and to provide alumni with access to a subset of databases. This presentation will share the process of that transition.
1:30pm
Title: Re-evaluating evaluation: Strategies, tools, and success at UNT
(http://proposalspace.com/p/4531/s?key=cFjpH9S7x5Qr2S5S )
Description:
Come see how the UNT Libraries re-evaluated how they evaluate resources and how they used vendor tools to aid in the evaluation. We will show you what we did and how we did it and what we learned to use for the future.
1:45pm
Title: Maximizing the license module of a next-generation library syste (m
http://proposalspace.com/p/4532/s?key=cFjpH9S7x5Qr2S5S )
Description:
Boston College has completed a retroactive licensing project to integrate its licensing data into its next generation system. Completion of this project has led to improved workflows for the interlibrary loan and course reserves departments, as well as improved knowledge management within the department maintaining the license data, RAM.

Speakers
avatar for Amy Dumouchel, MLIS, AAS, MSPS

Amy Dumouchel, MLIS, AAS, MSPS

Amy Dumouchel
Boston College
KG

Karen Grondin, MLIS

Grand Canyon University
avatar for Karen Harker

Karen Harker

Collection Assessment Librarian, University of North Texas
University of North Texas
avatar for Carol Seiler

Carol Seiler

Account Services Manager, EBSCO
Carol Seiler has an MLS from Texas Woman’s University, earned at a time when the internet was young and the web barely existed. She started her career in libraries as a cataloger and now has worked in almost all areas of the library. She has primarily worked as an academic/medical librarian but did time as a public librarian as well as a Trainer for All Things Technical Services for a consortia. Carol has been with EBSCO Information Services... Read More →


Tuesday February 24, 2015 1:15pm - 2:00pm
Room 103
  • Online Conference Status Online

1:15pm

Short Talks: ERM Topics
This "ERMS"-themed session is comprised of three 15-minute, peer-reviewed ERL short talks. In ERL short talk sessions, presenters will change every 15 minutes (after an individual presentation and brief QA period.)
[Moderator: Xan Arch, Reed College]
1:15pm
Title: Everything is Different: Easing the Pain of a Resource Transition
(http://proposalspace.com/p/4533/s?key=cFjpH9S7x5Qr2S5S )
Description:
Users expect favorite electronic resources to be a permanent part of a library's collection, and are surprised when libraries cut or change what they license. This presentation will share the challenges NC LIVE encountered when communicating a major change to the consortium's resource lineup, and strategies to ease these transitions.
1:30pm
Title: Serials renewal cycle - doing it the SMU (A different U) way!
(http://proposalspace.com/p/4534/s?key=cFjpH9S7x5Qr2S5S )
Description:
In 2013, SMU Libraries developed evaluation criteria and drafted Service Level Agreements between the Libraries and selected serials subscription agents. This provided the means to measure agent performance and allowed the Libraries to transform practices around the serials renewal cycle which resulted in improved service levels and cost savings.
1:45pm
Title: Migrating to Intota - Updates and Dispatches from the Front
(http://proposalspace.com/p/4535/s?key=cFjpH9S7x5Qr2S5S )
Description:
Cooperating Libraries in Consortium (CLIC) of St. Paul, Minnesota, is the first academic library consortium to subscribe to ProQuest's cloud-based library services platform, Intota(TM). Hear highlights of our story from selection to where we are to date with implementation, from a library staff member leading the change at her institution.

Speakers
avatar for Heather Greer Klein

Heather Greer Klein

Member Services Coordinator, NC LIVE
I manage member library services for NC LIVE, a consortium of 201 North Carolina academic and public libraries. I love to talk about library consortia, customer service, vendor relations, resource transitions, and everything that goes into supporting library staff.
avatar for Heng Kai Leong

Heng Kai Leong

Electronic Resources Librarian, Singapore Management University
avatar for Dani Roach

Dani Roach

Head of Serials & Electronic Resource Acquisitions, University of St. Thomas


Tuesday February 24, 2015 1:15pm - 2:00pm
Room 105
  • Online Conference Status Online

1:15pm

Short Talks: PDA
This "PDA"-themed session is comprised of three 15-minute, peer-reviewed ERL short talks. In ERL short talk sessions, presenters will change every 15 minutes (after an individual presentation and brief QA period.)
[Moderator: Steven Harris, University of Nevada Reno]
1:15pm
Title: Piloting PDA: Tips for Navigating the Turbulence
(http://proposalspace.com/p/4522/s?key=cFjpH9S7x5Qr2S5S )
Description:
AU Libraries recently began a PDA/DDA pilot program and although we did our prerequisite research -- literature review, telephone interviews with company and existing clients -- nothing prepared us for delays, price changes, publisher shenanigans, profile changes, and workflow snafus. Come and learn from Auburn's top tips.
1:30pm
Title: PDA after the rise of STL
(http://proposalspace.com/p/4523/s?key=cFjpH9S7x5Qr2S5S )
Description:
Following up an earlier ROI evaluation, this study accesses the viability of Patron-Driven-Acquisitions (PDA) on return-on-investment after steep increases on short term loans (STL) prices from many publishers. And it recommends the measures libraries can take to control the expenditure while still benefiting from the STLs on PDA.
1:45pm
Title: Cool Britannia, Hot Statistics: Using Patron Analytics from PDA to Increase Book Budgets
(http://proposalspace.com/p/4524/s?key=cFjpH9S7x5Qr2S5S )
Description:
Using patron analytics from DDA, universities in the United Kingdom have been able to increase their book budgets by showing return on investment to important stakeholders.

Speakers
BB

Barbara Bishop

Collection Team Member, Auburn University Libraries
MV

Mrs Vanessa Gamet, MLIS

EBL, a Proquest Company
YZ

Ying Zhang

Acquisitions Librarian, University of Central Florida
Univ. of Central Florida


Tuesday February 24, 2015 1:15pm - 2:00pm
Salon A/B

1:15pm

Short Talks: Staffing and Organizations
This "Staffing Organizations"-themed session is comprised of three 15-minute, peer-reviewed ERL short talks. In ERL short talk sessions, presenters will change every 15 minutes (after an individual presentation and brief QA period.)
[Moderator: Connie Stovall, University of Alabama]
1:15pm
Title: Re-reorganization of Technical Services Departments to reflect increases in electronic content
(http://proposalspace.com/p/4516/s?key=cFjpH9S7x5Qr2S5S )
Description:
A department manager's retirement led the O'Neill Library to reexamine its organizational structure, and to analyze the ways in which it no longer fit the work that was performed. Since its last re-organization, many problems had been improved upon, a new-next-generation library system was implemented, and more content is electronic.
1:30pm
Title: Emphasizing E-Resources and Financial Soundness: Reorganzing the Staff Complement in Technical Services at Carleton University Library
(http://proposalspace.com/p/4517/s?key=cFjpH9S7x5Qr2S5S )
Description:
Between the years 2011-2014, two organizational reviews, a financial audit, and a published self-study were undertaken and informed the recent recalibration of technical services at Carleton University Library. This short talk will discuss how we re-emphasized the purchase and processing of e-resources and how financial efficiencies and safeguards were implemented.
1:45pm
Title: Take the helm and swab the decks: leading a small, academic e-resources team
(http://proposalspace.com/p/4519/s?key=cFjpH9S7x5Qr2S5S )
Description:
Managing e-resources challenges even the best librarians. But how can a small, academic library crippled by chronic understaffing provide cutting-edge service with a skeleton crew? The presenter will describe his process for 'managing up', encouraging innovation from below, and reaching across the barrier to collaborate with public services librarians.

Speakers
avatar for Nathan Carlson

Nathan Carlson

Eresources & Discovery Librarian, Metropolitan State University
avatar for Amy Dumouchel, MLIS, AAS, MSPS

Amy Dumouchel, MLIS, AAS, MSPS

Amy Dumouchel
Boston College
avatar for David Sharp

David Sharp

Head, Collection Development and Acquisitions, Carleton University Library


Tuesday February 24, 2015 1:15pm - 2:00pm
Room 204

1:15pm

OCLC Helps Libraries Solve the E-resource Management Puzzle, Sponsored Session from OCLC

With the incredible growth of the Internet, social media and mobile device usage, the amount of digital information has exploded in recent years while demands for instant access to e-resources continue to grow.  It’s not an easy problem for libraries to solve using fragmented e-resource management solutions and multiple spreadsheets.

OCLC offers tools and services – many included in OCLC Cataloging, Interlibrary Loan and WorldCat Discovery subscriptions – that help libraries solve the e-resource management puzzle, so you can put electronic materials in the hands of your users fast.

In this session, you will learn how to leverage existing OCLC subscriptions with quality metadata that is cooperatively managed in the WorldCat database and the WorldCat knowledge base to:

1)      Help users: 

  • Discover e-resources available in your library and around the world
  • Access electronic materials using reliable, accurate URLs 

2)      Help libraries: 

  • Select specific journals, e-books and electronic collections
  • Acquire e-resources from supplier(s)
  • Describe metadata and manage MARC records
  • Share electronic materials with other libraries
  • Report and measure usage
  • Renew subscriptions and manage license terms

Pick and choose which pieces you need to solve your e-resource management puzzle. Join us to learn more.  


Speakers
avatar for Linda Robinson Barr

Linda Robinson Barr

Member Relations Liaison, OCLC
Linda Robinson Barr joined OCLC in January 2014 as Member Relations Liaison. Linda has served in many capacities during her career: Library Director and Head of Technical Services at the University of the Virgin Islands, Electronic Resources Librarian at Springfield (MA) City Library, Collection Development Librarian at William Paterson College (NJ), and product manager at Serials Solutions and WebFeat. She also worked at OCLC from 1989–1998... Read More →
avatar for David Whitehair

David Whitehair

Portfolio Director, Metadata Services, OCLC
David Whitehair and his group manage many of OCLC’s cataloging and metadata services including WorldShare Metadata, Connexion, WorldCat Selection, and more. David has been with OCLC for over 20 years.  His library career began when he was a freshman at Ohio State University where he worked in the acquisitions department of the library. He received a BS in Education from Ohio State University and received an MLS from Kent State... Read More →



Tuesday February 24, 2015 1:15pm - 2:00pm
Room 104

1:30pm

Enough space: leveraging electronic resources to increase student space in the library
While knowledgebases can often provide overlap analysis reports for library subscriptions, they fail to acknowledge a difference between perpetual access and leased content, limiting its utility for making decisions relating to weeding. This presentation details the steps involved in identifying print/electronic overlap with the intention of weeding specific stacks ranges.

Speakers
avatar for Amy Dumouchel, MLIS, AAS, MSPS

Amy Dumouchel, MLIS, AAS, MSPS

Amy Dumouchel
Boston College


Tuesday February 24, 2015 1:30pm - 1:45pm
Room 301
  • Online Conference Status Online

1:30pm

PDA after the rise of STL
Following up an earlier ROI evaluation, this study accesses the viability of Patron-Driven-Acquisitions (PDA) on return-on-investment after steep increases on short term loans (STL) prices from many publishers. And it recommends the measures libraries can take to control the expenditure while still benefiting from the STLs on PDA.

Speakers
YZ

Ying Zhang

Acquisitions Librarian, University of Central Florida
Univ. of Central Florida


Tuesday February 24, 2015 1:30pm - 1:45pm
Salon A/B

1:30pm

Re-evaluating evaluation: Strategies, tools, and success at UNT
Come see how the UNT Libraries re-evaluated how they evaluate resources and how they used vendor tools to aid in the evaluation. We will show you what we did and how we did it and what we learned to use for the future.

Speakers
avatar for Karen Harker

Karen Harker

Collection Assessment Librarian, University of North Texas
University of North Texas
avatar for Carol Seiler

Carol Seiler

Account Services Manager, EBSCO
Carol Seiler has an MLS from Texas Woman’s University, earned at a time when the internet was young and the web barely existed. She started her career in libraries as a cataloger and now has worked in almost all areas of the library. She has primarily worked as an academic/medical librarian but did time as a public librarian as well as a Trainer for All Things Technical Services for a consortia. Carol has been with EBSCO Information Services... Read More →


Tuesday February 24, 2015 1:30pm - 1:45pm
Room 103
  • Online Conference Status Online

1:30pm

Emphasizing E-Resources and Financial Soundness: Reorganzing the Staff Complement in Technical Services at Carleton University Library
Between the years 2011-2014, two organizational reviews, a financial audit, and a published self-study were undertaken and informed the recent recalibration of technical services at Carleton University Library. This short talk will discuss how we re-emphasized the purchase and processing of e-resources and how financial efficiencies and safeguards were implemented.

Speakers
avatar for David Sharp

David Sharp

Head, Collection Development and Acquisitions, Carleton University Library


Tuesday February 24, 2015 1:30pm - 1:45pm
Room 204

1:30pm

Serials renewal cycle doing it the SMU (A different U) way!
In 2013, SMU Libraries developed evaluation criteria and drafted Service Level Agreements between the Libraries and selected serials subscription agents. This provided the means to measure agent performance and allowed the Libraries to transform practices around the serials renewal cycle which resulted in improved service levels and cost savings.

Speakers
avatar for Heng Kai Leong

Heng Kai Leong

Electronic Resources Librarian, Singapore Management University


Tuesday February 24, 2015 1:30pm - 1:45pm
Room 105
  • Online Conference Status Online

1:45pm

Cool Britannia, Hot Statistics: Using Patron Analytics from PDA to Increase Book Budgets
Using patron analytics from DDA, universities in the United Kingdom have been able to increase their book budgets by showing return on investment to important stakeholders.

Speakers
MV

Mrs Vanessa Gamet, MLIS

EBL, a Proquest Company


Tuesday February 24, 2015 1:45pm - 2:00pm
Salon A/B

1:45pm

Maximizing the license module of a next-generation library system
Boston College has completed a retroactive licensing project to integrate its licensing data into its next generation system. Completion of this project has led to improved workflows for the interlibrary loan and course reserves departments, as well as improved knowledge management within the department maintaining the license data, RAM.

Speakers
avatar for Amy Dumouchel, MLIS, AAS, MSPS

Amy Dumouchel, MLIS, AAS, MSPS

Amy Dumouchel
Boston College


Tuesday February 24, 2015 1:45pm - 2:00pm
Room 103
  • Online Conference Status Online

1:45pm

Migrating to Intota Updates and Dispatches from the Front
Cooperating Libraries in Consortium (CLIC) of St. Paul, Minnesota, is the first academic library consortium to subscribe to ProQuest's cloud-based library services platform, Intota(TM). Hear highlights of our story from selection to where we are to date with implementation, from a library staff member leading the change at her institution.

Speakers
avatar for Dani Roach

Dani Roach

Head of Serials & Electronic Resource Acquisitions, University of St. Thomas


Tuesday February 24, 2015 1:45pm - 2:00pm
Room 105
  • Online Conference Status Online

1:45pm

The Impact of Resource Sharing and eBook Acquisitions
Some publishers allow ebook borrowing/lending privileges among libraries, while others don't allow borrowing among reciprocal borrowing/lending consortiums. This session will discuss the impact ebook acquisitions have on smaller academic libraries that participate in reciprocal borrowing/lending consortiums, including advantages and disadvantages in partnering with libraries with large ebook collections.

Speakers
AN

Alejandra Nann

Electronic Resources and Serials Librarian, University of San Diego
Alejandra Nann has been the Electronic Resources and Serials Librarian since February 2013.  Her research interests include: Electronic resource assessment and development, ebook acquisitions, and open access.  Alejandra manages the procurement, licensing, and management of all electronic resources and serials.  She is also the liaison to Architecture.  Alejandra holds a B.A. in Art History at the University... Read More →


Tuesday February 24, 2015 1:45pm - 2:00pm
Room 301
  • Online Conference Status Online

1:45pm

Take the helm and swab the decks: leading a small, academic e-resources team
Managing e-resources challenges even the best librarians. But how can a small, academic library crippled by chronic understaffing provide cutting-edge service with a skeleton crew? The presenter will describe his process for 'managing up', encouraging innovation from below, and reaching across the barrier to collaborate with public services librarians.

Speakers
avatar for Nathan Carlson

Nathan Carlson

Eresources & Discovery Librarian, Metropolitan State University


Tuesday February 24, 2015 1:45pm - 2:00pm
Room 204

2:15pm

Case Study for Expanding eJournal Preservation: An in Depth Analysis of De Gruyter's acquisition of 67 Berkeley Electronic Press Journals
Ensuring the preservation of the scholarly record has long been a pivotal aspect of libraries' missions. This presentation will focus on strategies for expanding ejournal preservation initiatives at libraries through a case study focused on continuing the preservation of 67 Berkeley Electronic Press journals.

Speakers
avatar for Shannon Regan

Shannon Regan

eJournal Preservation Librarian, Columbia University
Shannon Regan is the eJournal Preservation Librarian with Columbia University Libraries in the City of New York. Her background is in the management and licensing of electronic resources for academic libraries.


Tuesday February 24, 2015 2:15pm - 3:00pm
Room 103
  • Online Conference Status Online

2:15pm

If At First You Don't Succeed, Then Try Another ERM
As libraries consider moving to that next-generation LMS, many eresources librarians will be faced with an ERM migration. Two presenters will discuss their experiences doing just that by offering their insights for making the conversion successful and relatively pain-free. This session will also be relevant to first time ERMers.

Speakers
avatar for Susan Davis

Susan Davis

Acquisitions Librarian for Continuing Resource, University at Buffalo (SUNY)
Acquisitions Librarian for Continuing Resources and long-time NASIG member.
avatar for Eric Hartnett

Eric Hartnett

Electronic Resources Librarian, Texas A&M University
Texas A&M University


Tuesday February 24, 2015 2:15pm - 3:00pm
Room 204

2:15pm

Simplifying your DDA program for a better user experience A panel perspective
Managing a Demand-Driven Acquisitions (DDA) program has become a standard part of the library workflow and it shouldn't be a challenge to you or your users. Discuss how the day-to-day with automated DDA has improved library and consortia holdings management workflows, expanded support levels and affected the user experience.

Speakers
KD

Kelly Drake

Fenway Libraries Online
avatar for Rene J. Erlandson

Rene J. Erlandson

Director, Virtual Services, University Nebraska Omaha
I am interested in systems migrations, workflow analysis, streamlining technical services processes, DDA/PDA, user driven services and collection development and user experience.
avatar for Holly Tomren

Holly Tomren

Head, Metadata Services, Drexel University Libraries
Drexel University Libraries


Tuesday February 24, 2015 2:15pm - 3:00pm
Salon A/B

2:15pm

Building an Institutional Repository: Managing Faculty Publication and Author Rights Workflow in the Wyoming Scholars Repository
This session will provide the workflow used to bring faculty publications into the repository and the detailed data analysis that identifies the disciplinary differences affecting the practices of self-archiving, copyrights, accession policies, and the strategy for outreach to colleagues across the academy.

Speakers
YO

Yumi Ohira, MFA, MLS

University of Wyoming
avatar for Kelly Visnak

Kelly Visnak

Scholarly Communication Librarian, University of Wyoming
I sit on the SJRC Board and am dedicated to bringing wider visibility to research on Social Justice! Check out our collection in the UW Libraries open access Wyoming Scholars Repository http://repository.uwyo.edu/sjrc/


Tuesday February 24, 2015 2:15pm - 3:00pm
Room 105
  • Online Conference Status Online

2:15pm

Libraries as Online Learning Leaders
Notre Dame discusses tools to help scale library services in supporting campus teaching and learning initiatives - sharing data results from a case study using SIPX's copyright and digital course materials technology to save money, staff time, and improve analytics, and enhancing the Library's expertise and leadership in online learning innovations.

Speakers
avatar for franny lee

franny lee

GM and VP SIPX (Co-Founder), SIPX (ProQuest, Ex Libris)
Franny Lee is GM and VP ProQuest SIPX and leads the team.  Franny is dedicated to harnessing technology to make content, copyright and education more accessible and affordable. She is a frequent speaker and writer on the emerging issues at the intersection of campus needs, libraries, online education, digital content and high technology, and serves on the Management Board of MIT Press.  Originally a composer and jazz musician, Franny... Read More →
avatar for Zheng (John) Wang

Zheng (John) Wang

Associate University Librarian, Digital Access, Resources and Information Technology, University of Notre Dame
John oversees three programs, Information Technology and Discovery Services, Resource Acquisitions and Delivery Services, and Digital Initiatives and Scholarship: | *Provide Leadership and Vision by playing a leading role in library-wide strategic planning, resource management, and assessment and helping to develop and convey a clear and compelling vision; | *Closely align goals, structure, resources and values with those of the University... Read More →


Tuesday February 24, 2015 2:15pm - 3:00pm
Room 301
  • Online Conference Status Online

3:00pm

APA Focus Group

The American Psychological Association (APA) is organizing a focus group session that will take place during the Electronic Resources & Libraries 2015 meeting. We are looking for attendees who can talk with us about their institutions’ electronic resource management and the technical infrastructure they support. We’re also interested in learning about your technical challenges and the key things you look for in a vendor relationship. 

Honorarium: $25 gift card per participant

If you would like to participate, please provide contact information including your title and institution. We’d appreciate it if you’d let us know of your interest as soon as possible.

Please reply to Anne Breitenbach at abreitenbach@apa.org

Additional details and preparatory materials will be provided to participants closer to the date.



Tuesday February 24, 2015 3:00pm - 5:00pm
Room 104

3:15pm

Just Another Format: The E-Resource Librarian as Selector
University of Wyoming Libraries recently implemented a centralized selection model. Three of the librarians involved discuss the rationale for this change, highlight the challenges presented by the reorganization of collection development responsibilities, and address the implications this reorganization has for the evolution of their roles.

Speakers
avatar for Sandra Barstow

Sandra Barstow

University of Wyoming Libraries
DM

David Macaulay

Collection Development Librarian, University of Wyoming
University of Wyoming Libraries
avatar for Shannon Tharp

Shannon Tharp

Collection Development Librarian, University of Wyoming Libraries


Tuesday February 24, 2015 3:15pm - 4:00pm
Room 103
  • Online Conference Status Online

3:15pm

Libraries and Family: Is the Academic Library Community Supporting You?
Being a working parent is difficult. How should the academic library community - libraries, conferences, associations - support this significant portion of their workforce? After brief presentations laying out problems and offering some solutions/coping mechanisms, we hope to have a lively discussion with participants about this sometimes touchy subject.

Speakers
avatar for Jaclyn Bedoya

Jaclyn Bedoya

Electronic Resources Librarian, CSU Fullerton
data, users, OpenRefine, family-friendly workplaces
avatar for Margaret Heller

Margaret Heller

Digital Services Librarian, Loyola University Chicago Libraries
Loyola University Chicago
CS

Christina Salazar

CSU Channel Islands
avatar for May Yan

May Yan

ER Discovery & Access Librarian, Ryerson University


Tuesday February 24, 2015 3:15pm - 4:00pm
Salon A/B

3:15pm

Faculty and student experience of streaming video
What challenges face faculty and students when they use online video in the classroom or for research? What is most important and what would improve their experience? This presentation shares interesting and surprising findings and results from user testing and other market intelligence on the user experience of online video.

Speakers
avatar for Elisabeth Leonard

Elisabeth Leonard

Executive Market Research Manager, SAGE
Elisabeth Leonard is the Executive Market Research Manager at SAGE, where she leads the investigation of market trends and runds SAGE's library advisory boards. Leonard comes to SAGE from Western Carolina University where she was the Associate Dean for Library Services for the last two years. Prior to that, she had served as the Head of Reference, Instruction and Outreach in the Social Sciences and Humanities Library at the University of... Read More →


Tuesday February 24, 2015 3:15pm - 4:00pm
Room 301
  • Online Conference Status Online

3:15pm

Re-evaluating and Promoting Discovery Services
As an early adopter of discovery solutions, the University of Houston is familiar with the challenges and opportunities libraries face in meeting/satisfying user expectations/needs. Hear about their two evaluation and implementation experiences, managing evolving evaluation criteria and marketing discovery solutions to library users.

Speakers
avatar for Andrew French

Andrew French

Solutions Architect Manager, Ex Libris Group, Ltd.
avatar for Richard Guajardo

Richard Guajardo

Head of Resource Discovery Systems, University of Houston
Richard provides oversight for electronic resources management, resource discovery tools, and the library services platform. He is currently webmaster for ALCTS's Committee on Cataloging: Description & Access (CC:DA), and is past-chair of ALCTS's Collection Management & Electronic Resources Interest Group. He previously was chair of ALA's GODORT Cataloging Committee and the ALCTS Cataloging Form and Function Interest Group. | Richard earned his... Read More →


Tuesday February 24, 2015 3:15pm - 4:00pm
Room 105
  • Online Conference Status Online

3:15pm

Link Resolvers and Analytics: Using Analytics Tools to Identify Usage Trends and Access Problems
Analytics tools have made the leap from business websites to library websites. However, using them with certain vendor sites like link resolvers can be a challenge. This presentation will share some strategies, both successful and unsuccessful, of using Piwik and Google Analytics to explore the patron experience of link resolver tools.

Speakers
AM

Amelia Mowry

Wayne State University Library System
Wayne State University Library System


Tuesday February 24, 2015 3:15pm - 4:00pm
Room 204

4:15pm

Discovery system impact on usage of aggregator-hosted journal content: Do usage patterns suggest favoritism?
This large-scale study of the four major discovery systems examines the impact of their implementation on journal usage at a range of libraries. This update extends the results to aggregator-hosted content and emphasizes their practical implications based on extensive discussion with libraries, publishers, and discovery vendors.

Speakers
avatar for Michael Levine Clark

Michael Levine Clark

Dean and Director, University of Denver Libraries
Michael Levine-Clark, the Dean and Director of the University of Denver Libraries, is the recipient of the 2015 HARRASOWITZ Leadership in Library Acquisitions Award. He writes and speaks regularly on strategies for improving academic library collection development practices, including the use of e-books in academic libraries, the development of demand-driven acquisition models, and implications of discovery tool implementation. 
avatar for John McDonald

John McDonald

Associate Dean for Collections, University of Southern California
John McDonald is the Associate Dean for Collections at the University of Southern California. In this role he handles all aspects of Collections and Technical Services. Active professionally, he has published a number of articles on collection development and information usage behaviors, with a focus on statistical analysis of data. He has served on a variety of national and international publisher and vendor library advisory boards, as well as... Read More →
avatar for Jason Price

Jason Price

Director of Licensing Operations, SCELC
Jason holds a doctorate in plant evolutionary ecology from Indiana University Bloomington where he gained in depth experience as a teacher and researcher. He thoroughly enjoys applying data analysis skills he developed during graduate school to current library challenges. His role at SCELC provides opportunities to work with libraries, content and software providers, and other consortia, to improve library products and expand resource access.


Tuesday February 24, 2015 4:15pm - 5:00pm
Room 204

4:15pm

The Next-Door Next-Gen ERMS: Building Your Own System through Campus Partnerships
Libraries use many tools to manage their e-resource data, but these tools often operate in isolation, creating hurdles for workflow efficiency. This session will present how the Indiana University Kokomo Library formed an innovative partnership with its campus Informatics department and increased productivity by designing an end-to-end e-resource analysis system.

Speakers
DB

Derrek Bertrand

Indiana University Kokomo
avatar for Cynthia Lipken

Cynthia Lipken

E-Resouces Assitant/Department Secretary, Indiana University Kokomo
avatar for Angie Thorpe

Angie Thorpe

Digital User Experience Librarian, Indiana University Kokomo
Angie Thorpe is the Digital User Experience Librarian at Indiana University Kokomo, a position she has held since 2011. She leads the continued development of the library’s electronic resources and web presence. She has published and presented original research on discovery services, user behavior, emerging collection development strategies, and the value of academic libraries to students and faculty. She earned her MLS from Indiana... Read More →


Tuesday February 24, 2015 4:15pm - 5:00pm
Room 105
  • Online Conference Status Online

4:15pm

Fake It 'til You Make It: A Pep Talk for New Electronic Resources Librarians
For Electronic Resources Librarians, there is no formal training and no two jobs are alike. This talk presents a survival guide for librarians new to electronic resources management. We discuss common challenges, problem-solving approaches, time-management, and other strategies for a successful transition into this complex area of librarianship.

Speakers
avatar for Christina Cool

Christina Cool

Electronic Resources Librarian, Texas Woman's University
Texas Woman's University
avatar for Erin Johanna DeWitt Miller

Erin Johanna DeWitt Miller

Electronic Resources Librarian, University of North Texas
do not like to drive, love to take trains. do not like to cook, love to bake cakes. do not like to eat cake, love to eat cake batter. do not like cincinnati, love to live in cincinnati. do not like agressive drivers, love to slow down in front of aggressive drivers and tool along with my blinker on. do not like monkeys, just do not like monkeys at all. especially chimps that eat peoples faces off. horrible.


Tuesday February 24, 2015 4:15pm - 5:00pm
Salon A/B

4:15pm

Making e-books discoverable at Multnomah County Library
See what Multnomah County Library is doing to make e-books more discoverable. Learn about some of the ways that MCL evaluates and enhances vendor records before adding them to the local catalog. Get tips on Bibliocommons settings and integrations that improve the user experience with e-books in your catalog.

Speakers
avatar for Erica Findley

Erica Findley

Cataloging/Metadata Librarian, Multnomah County Library
SM

Sandy Macke

Catalog and Metadata Administrator


Tuesday February 24, 2015 4:15pm - 5:00pm
Room 103
  • Online Conference Status Online

5:00pm

SAGE 50th Anniversary Reception at ER&L

Librarians and library staff are welcome to join us as we celebrate 50 years of independent, academic publishing for SAGE at the 10th anniversary ER&L Conference.

Food & Drink will be provided!

RSVP now: http://www.eventbrite.com/e/sage-anniversary-reception-at-erl-registration-15657127891


Tuesday February 24, 2015 5:00pm - 6:00pm
Ballroom D/E AT&T Conference Center
 
Wednesday, February 25
 

7:00am

7:00am

8:00am

Information Architecture for Everybody

No matter what your job or mission in life: if you are working with other people you are dealing with information architecture. Information Architecture is the way that we arrange the parts of something to make it understandable. Whether it is determining the labels for your products and services or creating navigational systems to help users move through a complex ecosystem of marketing channels, everybody architects information.

The concepts one has to understand to practice information architecture thoughtfully are not hard to learn or based on expensive tools. In fact they are tools and concepts we at the Information Architecture Institute think everybody should know.  This half day workshop is meant to introduce the concepts of IA and give you confidence in practicing IA yourself. 

The workshop is divided into three main lessons that each have lecture and workshop components:

  1. Ontology: Know what you mean when you say what you say by using Continuums, Controlled Vocabularies and Content Modeling 
  2. Taxonomy: Structure is Rhetoric. Learn to use and understand Hierarchy/Heterarchy/Sequence Creation and how to understand facets 
  3. Choreography: Learn how to plan for the spaces between the places you make. Information Architecture for Everybody 

This is part of the Designing for Digital Conference.  Learn more at www.designingfordigital.com.


Speakers
avatar for Abby Covert

Abby Covert

Independent Information Architect
Abby Covert is an independent information architect working and living in New York City. She has a proven track record of establishing user-centric practices within creative agency environments as well as a reputation for stellar information architecture work in a variety of client contexts. | | Abby speaks and writes under the pseudonym Abby the IA. She has a well known blog where she shares her work and thoughts about Information Architecture... Read More →


Wednesday February 25, 2015 8:00am - 12:00pm
TBA

8:00am

Intro to Interaction Design/Prototyping

"Easy to use" and "user friendly" have become part of our cultural vocabulary.  For customers, these concepts represent the lens in which a user experience is evaluated. For business and product owners, these concepts become prioritized goals that are rarely defined and even harder to measure.

In successful digital product companies, Interaction design is used to understand what needs to be created so that users can accomplish their goals in the most "user friendly" manner possible.

While some product teams are fortunate enough to have Interaction Designers - a team member who's role is to understand how users view the world, so that they can  create something that helps them achieve a goal- most do not. They rely on existing team members to make smart decisions about what to make and how to make it.

This workshop explores the tools and methodologies of interaction design. As a group we will:

  • look at examples of how interaction designers create user friendly dialogue between a person and a product, system or service.
  • practice the primary methods for discovering "What to make" and "how it should behave"
  • practice creating design assumptions and testing those through rapid prototyping with real people.

This workshop is open to everyone. It is recommended for those with little to no interaction design experience.



This is part of the Designing for Digital Conference.  Learn more at www.designingfordigital.com.

Speakers
avatar for Matt Franks

Matt Franks

Interaction Designer, MyEdu
Matt Franks in an interaction designer at MyEdu. He was previously a Senior Interaction Designer at frog design at the co-owner of Monster Feet design consultancy. Prior to working at frog, Matt was a hybrid interaction/product designer for Target Corporation. His work ranges from mobile systems for both handsets and tablets, to entertainment experiences for TV, web and video. In the past 4 years, he has released 400 products in the market... Read More →


Wednesday February 25, 2015 8:00am - 12:00pm
TBA

8:00am

Object-Oriented UX is the new Information Architecture

Before the web became interactive, information architecture put UX designers on the map. All those "pages" of static content had to be bucketed, filed, and organized. Information Architecture was our main value-add on the web. Then the web started becoming interactive. People were transacting on the web.  Usability, user interfaces, and storyboarding became a new focus. Now projects are not broken down by sections of the IA, they are broken down by task flows (or user stories). But now, in a post-responsive-revolution world, we need to shift our focus again. We need a new paradigm to ensure that we create simple, efficient, and consistent modular systems of dynamic object.

This is part of the Designing for Digital Conference.  Learn more at www.designingfordigital.com.


Speakers
avatar for Sophia Voychehovski

Sophia Voychehovski

Founder, ReWired
Sophia Voychehovski is the founder of ReWired, an Experience Design studio based in Atlanta. ReWired gives affordable UX and design services to non-profits, NGO's, social entrepreneurs and local tech start-ups. Sophia places a premium on a highly efficient process that reduces overhead. Sophia founded ReWired after almost a decade of leading UX efforts for clients such as Tracfone Wireless, Napa Auto Parts, AT&T, the Internal Revenue Service... Read More →


Wednesday February 25, 2015 8:00am - 12:00pm
TBA

8:30am

How Libraries Use Publisher Metadata
This session describes how embedded publisher metadata supports the user discovery experience in library catalogs, link resolvers and discovery systems. Examples from several publishers will illustrate different approaches publishers can use in providing metadata to libraries and library service providers.

Speakers
avatar for Steve Shadle

Steve Shadle

Serials Access Librarian, University of Washington
Steve's primary responsibility at the University of Washington Libraries is to manage the library linking systems that provide access to journal full-text. In addition, he catalogs eSerials selected and licensed by the UW Libraries. Steve's background in serial standards began with his work as an ISSN Cataloger at the Library of Congress and currently includes serving on the NISO Standing Committee for Presentation and Identification of... Read More →


Wednesday February 25, 2015 8:30am - 9:15am
Room 301
  • Online Conference Status Online

8:30am

Using Altmetrics in Academic Libraries
I will examine the usefulness of altmetrics to the academic library for collection development and assessment. I will discuss their advantages and disadvantages relative to more traditional metrics, and propose some specific uses to which academic libraries may put altmetrics in support of the transitions now occurring in scholarly communication.

Speakers
avatar for Sarah Sutton

Sarah Sutton

Assistant Professor of Library and Information Man, Emporia State University School of Library and Information Management
Emporia State University School of Library and Information Science


Wednesday February 25, 2015 8:30am - 9:15am
Salon A/B

8:30am

Best User Experience Practices of Libraries with Exceptionally High Mobile Usage
What strategic practices are libraries with exceptionally high mobile device traffic (relative to total online traffic) undertaking to best serve library users visiting via mobile devices? This presentation will include a year-over-year analysis of aggregated mobile usage data of one discovery service from 2012-2014, as well as insights of best practices in serving mobile users by libraries with exceptionally high mobile usage.

Speakers
avatar for Megan Hurst, MFA, MLIS

Megan Hurst, MFA, MLIS

Director, SaaS Product Management: Researcher Workflow, EBSCO Information Services
EBSCO Information Services


Wednesday February 25, 2015 8:30am - 9:15am
Room 204

8:30am

Relevance Ranking A Critical Aspect of
Relevance ranking connects researchers to the information they are seeking. Relevance ranking is essential and integral to discovery, along with speed, ease of use and reliability. Discover the factors that impact relevance ranking algorithms and learn how relevance ranking is continuously improved to generate results that best match users' queries.

Speakers

Wednesday February 25, 2015 8:30am - 9:15am
Salon E
  • Online Conference Status Online

8:30am

Non plus ultra: a knowledgebase approach to expand access to DDA titles.
I present a fast, efficient, reliable workflow developed using computer programs to indicate over 3,000 VIVA EBL DDA titles weekly in our library's knowledgebase and make them available through our link resolver, discovery layer, and our A-Z index thereby providing Marymount's patrons with the greatest degree of access and discovery.

Speakers
MV

Mr. Viral M Amin, MA, MS

Metadata / Electronic Resources Librarian, Marymount University
Marymount University


Wednesday February 25, 2015 8:30am - 9:15am
Salon D
  • Online Conference Status Online

9:25am

eBooks in Law Libraries: A survey of national trends
The future is here. Law libraries are already providing eBooks to patrons on a daily basis. In fall 2014, the St. Mary's University School of Law's law library conducted a survey on U.S. law libraries' current use of eBooks, defined to include treatises in databases, online access codes and CDs that come with print books, open access materials including online government documents, as well as eBooks platforms like Overdrive and Thompson Reuters' Proview. This session will present results of the study, with a focus on what has worked to provide access to each type of eBook, in differently resourced libraries.

Speakers
avatar for Stacy Fowler

Stacy Fowler

Technical Services Librarian, St. Mary's University School of Law
Stacy Fowler is Technical Services Librarian at the Sarita Kenedy East Law Library at St. Mary's University. She handles serials, acquisitions, collection development, interlibrary loan, bindery, and government documents. Areas of interest include laws pertaining to women in the military and instruction in using electronic resources.
WR

Wilhelmina Randtke

Electronic Services Librarian, St. Mary's University School of Law
St. Mary's University School of Law


Wednesday February 25, 2015 9:25am - 9:40am
Salon D
  • Online Conference Status Online

9:25am

The Workflow DB: Insights gained from a tool locally built to manage acquisitions and licensing workflow
The Workflow DB is a tool to manage journals acquisitions and licensing workflow. While there are some tools with similar acquisitions management functionality available or under development, the Workflow DB also enables tracking specific license clauses under negotiation. This talk describes insights gained from developing the Workflow DB.

Speakers
avatar for Nat Gustafson-Sundell

Nat Gustafson-Sundell

Journals Librarian, MSU Mankato
Minnesota State University, Mankato


Wednesday February 25, 2015 9:25am - 9:40am
Salon E
  • Online Conference Status Online

9:25am

It Takes a VillageTo Raise an Electronic Resource: The Collaborative Process of Providing Access
Collaboration is a necessity in the modern library environment. Silos are detrimental to this needed collaboration. This presentation will look at the internal and external silos that are required to birth and foster electronic resources and will discuss an example of bridging two groups: public service librarians and acquisitions librarians.

Speakers
MH

Mark Henley

Contracts Librarian, University of North Texas
Mark Henely works in the Collection Development department at the University of North Texas Libraries.


Wednesday February 25, 2015 9:25am - 9:40am
Room 301
  • Online Conference Status Online

9:25am

Aggregation of Open Access Scholarship and Communities of Practice
The development of the PressForward plugin and the prototype publication Digital Humanities Now offers a test case in the management of new forms of scholarship while exposing the ways that technological innovations can both highlight differences between researchers and foster collaboration and resource-sharing among interested users.

Speakers
avatar for Stephanie Westcott

Stephanie Westcott

Roy Rosenzweig Center for History and New Media, George Mason University
Roy Rosenzweig Center for History and New Media


Wednesday February 25, 2015 9:25am - 9:40am
Room 203
  • Online Conference Status Online

9:25am

Supporting digital scholarship using metadata and vendor knowledgebases to market library publications
BC sought a way to gain better control over how its open access titles were represented in the Alma knowledgebase. The result was the investigation of submitting the collection as a publisher to the vendor side of the knowledgebase. This also gave BC an unexpected marketing tool.

Speakers
avatar for Amy Dumouchel, MLIS, AAS, MSPS

Amy Dumouchel, MLIS, AAS, MSPS

Amy Dumouchel
Boston College


Wednesday February 25, 2015 9:25am - 9:40am
Room 204

9:25am

Ok, but what does linked data offer library patrons?
There are many articles and presentations about the basic concepts and syntax of linked data, a topic of interest to practitioners. This talk will illustrate the extent to which linked data proponents have articulated how linked data should be conceived and represented within user interfaces that improve the experience for library patrons.

Speakers
avatar for Adam Chandler

Adam Chandler

Director, Automation, User Experience, and Post-Ca, Cornell University Library
Cornell University


Wednesday February 25, 2015 9:25am - 9:40am
Salon A/B

9:25am

Short Talks: E-Resources Management 101
This "E-Resources Management 101"-themed session is comprised of three 15-minute, peer-reviewed ERL short talks. In ERL short talk sessions, presenters will change every 15 minutes (after an individual presentation and brief QA period.)
[Moderator: Xan Arch, Reed College]
9:25am
Title: It Takes a VillageTo Raise an Electronic Resource: The Collaborative Process of Providing Access
(http://proposalspace.com/p/4577/s?key=cFjpH9S7x5Qr2S5S )
Description:
Collaboration is a necessity in the modern library environment. Silos are detrimental to this needed collaboration. This presentation will look at the internal and external silos that are required to birth and foster electronic resources and will discuss an example of bridging two groups: public service librarians and acquisitions librarians.
9:40am
Title: Data Entry Tips and Tricks
(http://proposalspace.com/p/4578/s?key=cFjpH9S7x5Qr2S5S )
Description:
Unavoidable, by-hand data entry is intense and tedious. Using techniques such as formatting data pre-entry, and using macros for quick data entry and Excel to format changeable data such as permissions can reduce time and effort. Practical, immediately-usable techniques can be easily adapted to other data input projects.

Speakers
MH

Mark Henley

Contracts Librarian, University of North Texas
Mark Henely works in the Collection Development department at the University of North Texas Libraries.
avatar for Margaret Hogarth, MLIS, MS

Margaret Hogarth, MLIS, MS

Environmental Studies, The Claremont Colleges Library


Wednesday February 25, 2015 9:25am - 9:55am
Room 301
  • Online Conference Status Online

9:25am

Short Talks: eBooks
This "eBooks"-themed session is comprised of three 15-minute, peer-reviewed ERL short talks. In ERL short talk sessions, presenters will change every 15 minutes (after an individual presentation and brief QA period.)
[Moderator: Steven Harris, University of Nevada Reno]
9:25am
Title: eBooks in Law Libraries: A survey of national trends
(http://proposalspace.com/p/4604/s?key=cFjpH9S7x5Qr2S5S )
Description:
The future is here. Law libraries are already providing eBooks to patrons on a daily basis. In fall 2014, the St. Mary's University School of Law's law library conducted a survey on U.S. law libraries' current use of eBooks, defined to include treatises in databases, online access codes and CDs that come with print books, open access materials including online government documents, as well as eBooks platforms like Overdrive and Thompson Reuters' Proview. This session will present results of the study, with a focus on what has worked to provide access to each type of eBook, in differently resourced libraries.
9:40am
Title: eTextbooks at UNCC : a new approach
(http://proposalspace.com/p/4606/s?key=cFjpH9S7x5Qr2S5S )
Description:
With the rising cost of textbooks for students, the library has the ability ease these costs by providing unlimited user, DRM-free access to etextbooks. Providing faculty with a list of ebooks that can be used in coursework, they can create unique reading lists at no additional cost to the student.

Speakers
avatar for Stacy Fowler

Stacy Fowler

Technical Services Librarian, St. Mary's University School of Law
Stacy Fowler is Technical Services Librarian at the Sarita Kenedy East Law Library at St. Mary's University. She handles serials, acquisitions, collection development, interlibrary loan, bindery, and government documents. Areas of interest include laws pertaining to women in the military and instruction in using electronic resources.
WR

Wilhelmina Randtke

Electronic Services Librarian, St. Mary's University School of Law
St. Mary's University School of Law
avatar for Elizabeth Siler

Elizabeth Siler

Collection Development Librarian, UNC Charlotte
I am currently the Collection Development Librarian at UNC Charlotte. I am also Project Team member on the Mellon Funded Charlotte Initiative which focuses on the future of the Academic eBook Market. My presentations at Charleston this year, will focus mostly on usage statistics and how they can be used to help make collection decisions.


Wednesday February 25, 2015 9:25am - 9:55am
Salon D
  • Online Conference Status Online

9:25am

Short Talks: ERM Tools
This "ERM Tools"-themed session is comprised of three 15-minute, peer-reviewed ERL short talks. In ERL short talk sessions, presenters will change every 15 minutes (after an individual presentation and brief QA period.)
[Moderator: Annette Bailey, Virginia Tech]
9:25am
Title: The Workflow DB: Insights gained from a tool locally built to manage acquisitions and licensing workflow (http://proposalspace.com/p/4599/s?key=cFjpH9S7x5Qr2S5S )
Description:
The Workflow DB is a tool to manage journals acquisitions and licensing workflow. While there are some tools with similar acquisitions management functionality available or under development, the Workflow DB also enables tracking specific license clauses under negotiation. This talk describes insights gained from developing the Workflow DB.
9:40am
Title: Using Access and Excel to Manage Electronic Resources
(http://proposalspace.com/p/4601/s?key=cFjpH9S7x5Qr2S5S )
Description:
With more resources becoming electronic everyday, it's hard to keep up and ensure your staff and patrons that all of your resources are accurately displayed to your patrons. This session would illustrate how to manage a bulk of electronic resources by using Microsoft Access.

Speakers
avatar for Nat Gustafson-Sundell

Nat Gustafson-Sundell

Journals Librarian, MSU Mankato
Minnesota State University, Mankato
avatar for Jessica Lee

Jessica Lee

Electronic Resources & Serials Librarian, Valdosta State University


Wednesday February 25, 2015 9:25am - 9:55am
Salon E
  • Online Conference Status Online

9:25am

Short Talks: Marketing & Use
This "Marketing Use"-themed session is comprised of three 15-minute, peer-reviewed ERL short talks. In ERL short talk sessions, presenters will change every 15 minutes (after an individual presentation and brief QA period.)
[Moderator: TBD]
9:25am
Title: Supporting digital scholarship using metadata and vendor knowledge bases to market library publications
(http://proposalspace.com/p/4573/s?key=cFjpH9S7x5Qr2S5S )
Description:
BC sought a way to gain better control over how its open access titles were represented in the Alma knowledgebase. The result was the investigation of submitting the collection as a publisher to the vendor side of the knowledgebase. This also gave BC an unexpected marketing tool.
9:40am
Title: A License Is Not Enough! Marketing techniques to increase e-resource usage among a target audience
(http://proposalspace.com/p/4574/s?key=cFjpH9S7x5Qr2S5S )
Description:
Penn State University Libraries obtained a subscription to Anatomy.TV by Primal Pictures in 2013. One year later, we found that the usage was abysmal. This short talk focuses on our 3-month campaign to promote this e-resource, including our target audience, marketing tools and techniques, and assessment of the campaign's impact.

Speakers
avatar for Amy Dumouchel, MLIS, AAS, MSPS

Amy Dumouchel, MLIS, AAS, MSPS

Amy Dumouchel
Boston College
avatar for Lauren Kime, MLIS

Lauren Kime, MLIS

Collection Access Librarian, Penn State Hershey Harrell Health Sciences Library
I saved Latin. What did you ever do?


Wednesday February 25, 2015 9:25am - 9:55am
Room 204

9:25am

Short Talks: OA & Scholarly Communication
This "OA Scholarly Communication"-themed session is comprised of three 15-minute, peer-reviewed ERL short talks. In ERL short talk sessions, presenters will change every 15 minutes (after an individual presentation and brief QA period.)
[Moderator: TBD]
9:25am
Title: Aggregation of Open Access Scholarship and Communities of Practice
(http://proposalspace.com/p/4583/s?key=cFjpH9S7x5Qr2S5S )
Description:
The development of the PressForward plugin and the prototype publication Digital Humanities Now offers a test case in the management of new forms of scholarship while exposing the ways that technological innovations can both highlight differences between researchers and foster collaboration and resource-sharing among interested users.
9:40am
Title: Open Access Publishing at a Small Library: A Case Study
(http://proposalspace.com/p/4584/s?key=cFjpH9S7x5Qr2S5S )
Description:
This presentation will present a case study of launching an online journal that was formerly published in print. The study will present the chain of events that lead to the transition from print to online, and will outline the stages of the editorial team's transition to the OJS platform.

Speakers
avatar for Lisa Gonzalez

Lisa Gonzalez

Knowledge Base and License Manager Librarian, PALNI
Lisa Gonzalez was formerly the Electronic Resources Librarian at Catholic Theological Union in Chicago. Currently she is the Knowledge Base and License Manager Librarian for PALNI (Private Academic Library Network of Indiana). She has worked in academic libraries in Illinois and California. Her research interests include discovery services, metadata, scholarly communication, open access, and the digital humanities.
avatar for Stephanie Westcott

Stephanie Westcott

Roy Rosenzweig Center for History and New Media, George Mason University
Roy Rosenzweig Center for History and New Media


Wednesday February 25, 2015 9:25am - 9:55am
Room 203
  • Online Conference Status Online

9:25am

Short Talks: Understanding emerging library initaitives
This "Understanding Emerging Libraries Intiatives"-themed session is comprised of three 15-minute, peer-reviewed ERL short talks. In ERL short talk sessions, presenters will change every 15 minutes (after an individual presentation and brief QA period.)
[Moderator: Elizabeth Winter, Georgia Tech]
9:25am
Title: Ok, but what does linked data offer library patrons?
(http://proposalspace.com/p/4569/s?key=cFjpH9S7x5Qr2S5S )
Description:
There are many articles and presentations about the basic concepts and syntax of linked data, a topic of interest to practitioners. This talk will illustrate the extent to which linked data proponents have articulated how linked data should be conceived and represented within user interfaces that improve the experience for library patrons.
9:40am
Title: Library of Congress Recommended Format Specifications
(http://proposalspace.com/p/4570/s?key=cFjpH9S7x5Qr2S5S )
Description:
To build and ensure that our collections will be available for successive generations requires the Library of Congress to identify and acquire those formats which are suitable for preservation and long-term access. To this end the Library has created and issued its Recommended Format Specifications to inform staff and external stakeholders on the physical and technical characteristics of creative works which encourage

Speakers
avatar for Adam Chandler

Adam Chandler

Director, Automation, User Experience, and Post-Ca, Cornell University Library
Cornell University
avatar for Donna Scanlon

Donna Scanlon

Electronic Resources Coordinator/Librarian, Library of Congress
Library of Congress


Wednesday February 25, 2015 9:25am - 9:55am
Salon A/B

9:40am

Data Entry Tips and Tricks
Unavoidable, by-hand data entry is intense and tedious. Using techniques such as formatting data pre-entry, and using macros for quick data entry and Excel to format changeable data such as permissions can reduce time and effort. Practical, immediately-usable techniques can be easily adapted to other data input projects.

Speakers
avatar for Margaret Hogarth, MLIS, MS

Margaret Hogarth, MLIS, MS

Environmental Studies, The Claremont Colleges Library


Wednesday February 25, 2015 9:40am - 9:55am
Room 301
  • Online Conference Status Online

9:40am

Library of Congress Recommended Format Specifications
To build and ensure that our collections will be available for successive generations requires the Library of Congress to identify and acquire those formats which are suitable for preservation and long-term access.  To this end the Library has created and issued its Recommended Format Specifications to inform staff and external stakeholders on the physical and technical characteristics of creative works which encourage preservation and long-term access.

Speakers
avatar for Donna Scanlon

Donna Scanlon

Electronic Resources Coordinator/Librarian, Library of Congress
Library of Congress


Wednesday February 25, 2015 9:40am - 9:55am
Salon A/B

9:40am

Using Access and Excel to Manage Electronic Resources
With more resources becoming electronic everyday, it's hard to keep up and ensure your staff and patrons that all of your resources are accurately displayed to your patrons. This session would illustrate how to manage a bulk of electronic resources by using Microsoft Access.

Speakers
avatar for Jessica Lee

Jessica Lee

Electronic Resources & Serials Librarian, Valdosta State University


Wednesday February 25, 2015 9:40am - 9:55am
Salon E
  • Online Conference Status Online

9:40am

eTextbooks at UNCC : a new approach
With the rising cost of textbooks for students, the library has the ability ease these costs by providing unlimited user, DRM-free access to etextbooks. Providing faculty with a list of ebooks that can be used in coursework, they can create unique reading lists at no additional cost to the student.

Speakers
avatar for Elizabeth Siler

Elizabeth Siler

Collection Development Librarian, UNC Charlotte
I am currently the Collection Development Librarian at UNC Charlotte. I am also Project Team member on the Mellon Funded Charlotte Initiative which focuses on the future of the Academic eBook Market. My presentations at Charleston this year, will focus mostly on usage statistics and how they can be used to help make collection decisions.


Wednesday February 25, 2015 9:40am - 9:55am
Salon D
  • Online Conference Status Online

9:40am

A License Is Not Enough! Marketing techniques to increase e-resource usage among a target audience
Penn State University Libraries obtained a subscription to Anatomy.TV by Primal Pictures in 2013. One year later, we found that the usage was abysmal. This short talk focuses on our 3-month campaign to promote this e-resource, including our target audience, marketing tools and techniques, and assessment of the campaign's impact.

Speakers
avatar for Lauren Kime, MLIS

Lauren Kime, MLIS

Collection Access Librarian, Penn State Hershey Harrell Health Sciences Library
I saved Latin. What did you ever do?


Wednesday February 25, 2015 9:40am - 9:55am
Room 204

9:40am

Open Access Publishing at a Small Library: A Case Study
This presentation will present a case study of launching an online journal that was formerly published in print. The study will present the chain of events that lead to the transition from print to online, and will outline the stages of the editorial team's transition to the OJS platform.

Speakers
avatar for Lisa Gonzalez

Lisa Gonzalez

Knowledge Base and License Manager Librarian, PALNI
Lisa Gonzalez was formerly the Electronic Resources Librarian at Catholic Theological Union in Chicago. Currently she is the Knowledge Base and License Manager Librarian for PALNI (Private Academic Library Network of Indiana). She has worked in academic libraries in Illinois and California. Her research interests include discovery services, metadata, scholarly communication, open access, and the digital humanities.


Wednesday February 25, 2015 9:40am - 9:55am
Room 203
  • Online Conference Status Online

10:00am

Putting Your Patrons in the Driver's Seat: Assessing the Value of On-Demand Streaming Video
Today, over 90% of Americans watch 40Bn online videos every month. This session explores how we can close the gap on the availability and use of online video in libraries, with a focus on new acquisition models, particularly PDA, and promotion, and how we can best reach and engage patrons.

Speakers
avatar for Annie Erdmann

Annie Erdmann

Digital Assets and Electronic Resources Librarian, Simmons College
I am an extroverted librarian with a background in electronic resource management, focusing on data driven collection development and project management. Right now, I am exploring how to integrate open access resources into our library discovery systems.
avatar for Jennifer Ferguson

Jennifer Ferguson

Liaison Librarian, Simmons College
Jennifer Ferguson is the Liaison Librarian for Arts, Humanities and Careers at the Beatley Library of Simmons College and provides research, instruction, content and collection development services to undergraduates, graduate students and faculty. Jennifer has presented at regional and national conferences on a wide array of topics, including designing library space, marketing and outreach, streaming media, collection development and information... Read More →
avatar for Scott Stangroom

Scott Stangroom

Acquisitions Coordinator, University of Massachusetts, Amherst
University of Massachusetts - Amherst


Wednesday February 25, 2015 10:00am - 10:45am
Salon A/B

10:00am

Systems Unite! Consolidating ILS, ERM, and Discovery at a small liberal arts college through a cloud-based URM
An increasing number of academic libraries plan to move beyond the traditional ILS to a next-gen library system. While most institutions have chosen OCLC WorldShare, we will examine the rationale behind Rollins College's decision to implement the Alma URM and outline the details related to the planning process.

Speakers
avatar for Erin Gallagher

Erin Gallagher

Electronic Resources Librarian, Rollins College
Erin Gallagher is the E-Resources and Serials Librarian at Rollins College in Winter Park, Florida.  She received her MLIS from Florida State University and worked as a Collections Consultant with Ingram Coutts before delving back into academia.  Erin’s research interests include use-driven acquisitions and library/vendor relations.  She enjoys reading, traveling, hiking, cooking, and researching shipwrecks.
avatar for Nathan Hosburgh

Nathan Hosburgh

Discovery & Systems Librarian, Rollins College Olin Library
Rollins College


Wednesday February 25, 2015 10:00am - 10:45am
Salon D
  • Online Conference Status Online

10:00am

MAPing Scopus and Web of Science: Using Massive Amounts of Data for Collection Analysis
For a decade, UConn Libraries subscribed to Web of Science and Scopus, which enabled our Massive Analysis Project (MAP) of the two to determine which best meets user needs cost-effectively.

We explain types of analysis conducted, how we reached our recommendations, and subsequent reactions from the UConn community and beyond.

Speakers
avatar for Galadriel Chilton

Galadriel Chilton

Head of Licensing & Acquisitions, University of Connecticut
University of Connecticut
avatar for Joelle Thomas

Joelle Thomas

User Experience & Media Technologies Librarian, University of Connecticut


Wednesday February 25, 2015 10:00am - 10:45am
Room 301
  • Online Conference Status Online

10:00am

Building Accessible Collections One Compliance Review at a Time
In response to a state audit, the University requires all EIT purchases to undergo an extensive review process to determine if the proposed purchases meet the requirements for accessibility. To this end, the compliance review process was implemented and an exhaustive review of all electronic holdings was completed.

Speakers
TN

Trina Nolen

Acquisitions Librarian, Lamar University
Lamar University


Wednesday February 25, 2015 10:00am - 10:45am
Salon E
  • Online Conference Status Online

10:00am

Discovery Systems: Building A Better User Experience
As more academic libraries are implementing discovery systems, what can we do as librarians to make sure they best meet our users' needs? This panel-style session features three presenters representing diverse institutions who will discuss their recent discovery implementations, with a focus on marketing and assessing the user experience.

Moderators
avatar for Kelsey Brett

Kelsey Brett

Discovery Systems Librarian, University of Houston Libraries
Discovery Systems Librarian at the University of Houston

Speakers
MF

Michael Fernandez

University of Mary Washington
KO

Kirsten Ostergaard

Montana State University


Wednesday February 25, 2015 10:00am - 10:45am
Room 204

11:00am

Closing Keynote: All Things Distributed: Collaborations Beyond Infrastructure
In the inaugural keynote for ER&L 2006, I spoke about the future: a software-enabled world where computing infrastructure becomes a distributed baseline commodity like electricity, or water. This closing keynote will explore the possibilities inherent in library collaborations built on today’s post-infrastructure reality. The readily-available distributed cloud computing environment simplifies and encourages virtual partnerships/organizations, shared computation and collaborative software development. The degree to which we as the library community, through strategic cultural and monetary investments, embrace and enable this distributed collaboration will shape the destiny of our libraries for years to come.

This closing keynote session will stream live and freely to the library community with support from IGI Global.
ACCESS THE LIVE STREAMING TALK HERE

Speakers
avatar for Robert McDonald

Robert McDonald

Associate Dean for Research & Technology Strategies, Indiana University
As the Associate Dean for Research and Technology Strategies, Robert H. McDonald works to provide library information system services and discovery services to the entire IU system and manages projects related to scholarly communications, new model publishing, and technologies that enable the Libraries to support teaching and learning for the IU Bloomington campus. In his role as Deputy Director of the Data to Insight Center, he works on new... Read More →



Wednesday February 25, 2015 11:00am - 12:00pm
Room 204

12:00pm

Evolving eBook & Transforming Workflows, a ProQuest Lunch & Learn on Managing Your Modern Library

As collections have become predominantly digital, the requirements for managing and providing access to a library’s holdings have changed. As a result, we all know that library workflows must evolve.  It is imperative that libraries have the tools to move forward and meet rapidly changing expectations of administration and of your patrons.

Join us for lunch Wednesday, February 25 at Noon to hear about two major initiatives to give you those tools and support this transformation:

  • Hear an update about the progress toward a new ebook platform that will fuse the EBL & ebrary platforms together.  View a live demo of the new, combined platform (EBL & ebrary) and user experience.
  • Learn how Intota is transforming library workflows right now.  We will share progress and provide a sneak peek into exciting new features planned for 2015. 

Speakers
avatar for Ms. Michelle D'Couto, BSE Chemical Engineering

Ms. Michelle D'Couto, BSE Chemical Engineering

Senior Product Manager, ProQuest
avatar for Sadie Williams

Sadie Williams

Director of Product Marketing, Workflow Solutions, ProQuest


Wednesday February 25, 2015 12:00pm - 1:00pm
Grand Ballroom

1:00pm

Post-Conference Workshop 1: Cleaning Up the Metadata Mess with OpenRefine: A Hands-on Approach
Katherine Hill, Margaret Heller, and Jacquie Samples, presenters of last year's panel on OpenRefine, bring the topic out of the theoretical and into the practical through this hands-on workshop. Participants will learn how to use OpenRefine, a free tool for data scrubbing and transformation, to import, filter, facet, edit, and extend real, messy library data. Participants will also get an introduction to the world of regular expressions and GREL (Google Refine Expression Language), progressing from copying expressions to crafting their own simple commands at the end of the session. Those who take this class will be in good hands as the presenters have used OpenRefine to corral many types of data, from publisher lists for serials management to faculty citations for institutional repositories. They also have been actively involved in the teaching of it to others in the community--Margaret Heller through her writing for ACRL's TechConnect blog and Katherine Hill and Jacquie Samples through training librarians involved with the Global Open Knowledgebase project. Bring your own laptop and get ready to make your data shine!

Speakers
avatar for Margaret Heller

Margaret Heller

Digital Services Librarian, Loyola University Chicago Libraries
Loyola University Chicago
KH

Katherine Hill

North Carolina State University
I am actually not a cat. I am a stereotype! Feel free to pick which one.
avatar for Jacqueline Samples

Jacqueline Samples

Head, Electronic Resources & Serials Cataloging Section, Duke University Library
Duke University


Wednesday February 25, 2015 1:00pm - 5:00pm
Salon A

1:00pm

Post-Conference Workshop 2: Measuring User Satisfaction and Gathering Feedback: How to Do It?
To best provide library services that meet user needs, librarians are increasingly asked to follow a formal feedback-gathering process that collects accurate and actionable data to inform decision making. A home-grown survey can be a valuable tool in gathering satisfaction data but poorly constructed survey questions are all too common. Poorly written survey questions not only confuse respondents but also lead to substantial measurement error and misleading results. This half-day workshop will focus on how to construct survey questions that produce meaningful results that are valid and reliable. The instructor will review elements of survey process and introduce different types of survey questions, followed by a class activities to evaluate less-than-ideal survey questions and to develop survey items. This workshop is designed to be a beginner level course for those who are interested in participating assessment activities in libraries and information centers.

Speakers
avatar for Nisa Bakkalbasi

Nisa Bakkalbasi

Assessment Coordinator, Columbia University
Nisa Bakkalbasi is the Assessment Coordinator at Columbia University Libraries. Prior to joining Columbia University, Nisa was the Director of Planning and Assessment at James Madison University, and held a series of positions at Yale University Libraries. She has also taught courses at the Information and Library Science Department at the Southern Connecticut State University. Nisa is a member of the ARL Library Assessment Conference... Read More →


Wednesday February 25, 2015 1:00pm - 5:00pm
Salon B

1:00pm

Designing for Users First: Creating the User-Centered Library
Looking to transform your library and your services to be more responsive, effective and user-centered? Interested in revitalizing your own practice? Want to have more fun at work? Librarians transitioning into user experience (UX) work as well as those wishing to strategically integrate UX thinking into library operations will benefit from this interactive workshop. This session will define UX design within the context of librarianship to establish groundwork for UX-based thinking and decision-making in professional practice. Attendees will be presented with concrete strategies for identifying, implementing, and evaluating user-driven changes to improve physical and virtual services. At the conclusion of the workshop, participants will take away a UX roadmap customized to their own institutional use case.

This is part of the Designing for Digital Conference.  Learn more at www.designingfordigital.com.

Speakers
avatar for Courtney Greene McDonald

Courtney Greene McDonald

Head of Discovery & Research Services, Indiana University
Courtney Greene McDonald is Head of the Discovery & Research Services department at the Indiana University Bloomington Libraries. She has presented and written on a variety of topics, most recently on discovery tools and user experience on mobile services for libraries, including co-authoring a book, The Anywhere Library: A Primer for the Mobile Web. Most recently, Courtney authored Putting the User First: 30 Strategies for... Read More →


Wednesday February 25, 2015 1:00pm - 5:00pm
Salon E

1:00pm

Measuring User Satisfaction and Gathering Feedback: How to Do It?

To best provide library services that meet user needs, librarians are increasingly asked to follow a formal feedback-gathering process that collects accurate and actionable data to inform decision making. A home-grown survey can be a valuable tool in gathering satisfaction data but poorly constructed survey questions are all too common. Poorly written survey questions not only confuse respondents but also lead to substantial measurement error and misleading results. This half-day workshop will focus on how to construct survey questions that produce meaningful results that are valid and reliable. The instructor will review elements of survey process and introduce different types of survey questions, followed by a class activities to evaluate less-than-ideal survey questions and to develop survey items. This workshop is designed to be a beginner level course for those who are interested in participating assessment activities in libraries and information centers.

Learning Objectives:

• Understand elements of survey process.

• Write effective survey items, using different types of survey questions.

• Evaluate survey content and distinguish between well-written and poorly written survey questions.

This is part of the Designing for Digital Conference.  Learn more at www.designingfordigital.com.


Speakers
avatar for Nisa Bakkalbasi

Nisa Bakkalbasi

Assessment Coordinator, Columbia University
Nisa Bakkalbasi is the Assessment Coordinator at Columbia University Libraries. Prior to joining Columbia University, Nisa was the Director of Planning and Assessment at James Madison University, and held a series of positions at Yale University Libraries. She has also taught courses at the Information and Library Science Department at the Southern Connecticut State University. Nisa is a member of the ARL Library Assessment Conference... Read More →


Wednesday February 25, 2015 1:00pm - 5:00pm
Salon B

1:00pm

Service Design

Most digital products no longer exist as a contained product offering - i.e. a tool that accomplishes a finite set of predetermined tasks. Today’s digital products are connected.  They manifest across multiple touch-points (mobile, tablet, web, in-person, etc..) and their interactions evolve with the user over time.

Thanks to product offerings from companies like Google, Amazon and Apple; our expectations of business who create digital products have also changed.  We expect these experiences to be interconnected; where my calendar is aware of events that appear in my email, or my eReader automatically displays purchases made via my phone. Today’s digital products behave more like services - fluid experiences that manifest across multiple touch-points over time.

This demand for a seamless user experience is also changing the way business and product managers develop products. In order to develop meaningful, long-term relationships with their customers, they are forced to work across previously isolated teams and business units. Not only does this present a challenge for those who try, but most organizations quickly realize they lack the capability to even define their service offering, let alone the expertise to craft and maintain it. 

Business and product managers must rethink their approach toward developing products & services that support meaningful user experiences. They must reframe their disconnected touch-points into a single connected service offering.

This workshop outlines an advanced approach to defining, crafting, and refining a service offering that manifests across a series of diverse touch-points. In this workshop, we will:

  • examine two real world examples of complex services
  • focus on how to create visual artifacts that drive organizational alignment around the service ecosystem
  • apply systems thinking to real world problems

While this workshop is open to everyone, people with design or product management experience are encouraged.  

Participants will walk away with a basic understanding of customer journey mapping and service blue printing; two methodologies integral to the creation of a seamless service experience. 


This is part of the Designing for Digital Conference.  Learn more at www.designingfordigital.com.

Speakers
avatar for Matt Franks

Matt Franks

Interaction Designer, MyEdu
Matt Franks in an interaction designer at MyEdu. He was previously a Senior Interaction Designer at frog design at the co-owner of Monster Feet design consultancy. Prior to working at frog, Matt was a hybrid interaction/product designer for Target Corporation. His work ranges from mobile systems for both handsets and tablets, to entertainment experiences for TV, web and video. In the past 4 years, he has released 400 products in the market... Read More →


Wednesday February 25, 2015 1:00pm - 5:00pm
Salon D

1:00pm

The Discovery Ecosystem: Upgrading the User Experience
Many libraries promote web-scale discovery systems as the primary access point to their content. These systems, such as Summon, EBSCO Discovery Service, and Primo, deliver more seamless access to more content, and from more desperate than previously possible. Yet, do they really deliver a quality user experience?Discovery services exist in a complex online environment and must play nicely with the library website, embedded search forms, local library catalogs and user accounts, OpenURL resolvers, and interlibrary loan and local library accounts. Our workshop examines user experience across all of these systems. We aim to make the workshop vendor agnostic with a focus on solutions that can be applied in most vendor systems and on locally-controlled websites. We will begin with a review of existing usability studies and explore usability testing methods that can be implemented at participants' home institutions. Data is worthless unless it is actionable, and so we will dive into interpreting results of a usability study, turning data into ideas for improvement, and manipulating discovery systems to implement changes. The workshop includes exercises for participants to draft a usability test they can apply in their library to assess the usability one or more aspect of their discovery environment.

Speakers
avatar for Rebecca Blakiston

Rebecca Blakiston

User Experience Librarian, University of Arizona Libraries
Usability testing, content strategy, strategic planning, project management
avatar for Athena Hoeppner

Athena Hoeppner

Electronic Resources Librarian, University of Central Florida Libraries
So, I have this idea that we, collectively, and I mean ALL libraries, need to create ubiquitous tool to connect people everywhere to library content they can use. | I'm the eResources Librarian at the University of Central Florida. I've bounced around the academic library for 20 years, with stints in Reference, Instruction, Systems, and Acquisitions. | My work and research center on applying technology to connect users to content. I... Read More →
avatar for Kristian Serrano

Kristian Serrano

Lead Web Developer, Emory University
avatar for Christopher Spalding

Christopher Spalding

Head, Library Core Services, Emory University


Wednesday February 25, 2015 1:00pm - 5:00pm
Room 301

5:00pm

 
Thursday, February 26
 

7:30am

9:00am

Keynote by Jon Kolko: How to Use Empathy to Create Products People Love
Most companies consider strong product management to be the “glue” that holds together products as they are being conceived of and built, and most companies treat product management as either a marketing or an engineering activity. But modern startups like Airbnb and large corporations like JetBlue or Starbucks have proven that industry disruption is possible not by focusing on adding features or just improving sales, but instead by focusing on providing deep, meaningful engagement to the people that use their products or services. This engagement is achieved by designing products that seem as though they have a personality, or even a soul. These products feel less like manufactured artifacts and more like good friends.
Design doesn’t refer only to aesthetics or usability, although these are things consumers are most likely to notice or appreciate. Design is both a noun and a verb. It can mean the visual or tactical quality of a product, as well as the process by which products are conceived. Design is a more comprehensive way of thinking about people and human behavior than engineering or marketing. It is a product development process that uses empathy with a community of potential consumers in order to identify problems to solve. Design leverages a certain way of thinking in order to infer solutions to those problems that will have meaningful emotional appeal, and a strong market fit.
In this talk, you’ll learn how to apply that process yourself using these four steps:
- Identify product/market fit, by seeking signals from communities of users
- Identify behavioral insights, by conducting ethnographic research
- Sketch a product strategy, by synthesizing complex research data into simple insights
- Define the product details, using visual representations to simplify complex ideas

This is part of the Designing for Digital Conference.  Learn more at www.designingfordigital.com.



Speakers
avatar for Jon Kolko

Jon Kolko

Vice President of Consumer Design, Blackboard
Jon Kolko is Vice President of Consumer Design at Blackboard; he joined Blackboard with the acquisition of MyEdu, a startup focused on helping students succeed in college and get jobs. Jon is also the Founder and Director of Austin Center for Design. His work focuses on bringing the power of design to social enterprises, with an emphasis on entrepreneurship. He has worked extensively with both startups and Fortune 500 companies... Read More →


Thursday February 26, 2015 9:00am - 10:00am
Room 101

10:15am

Informing an Effective Response to User Needs: What We Did and What We Learned

The last decade has been one of rapid change for libraries as we attempt to keep up with the ever-changing needs and demands of users.  Making it even more daunting are the diverse service needs and expectations of students and faculty in various disciplines. In this climate of constant change, understanding user experience with new services and technologies is critical.  According to ISO 9241-210,2010 standards, user experience is defined as “a person's perceptions and responses that result from the use or anticipated use of a product, system or service.”  Within the context of libraries, user experience focuses on the user’s feelings while using library collections, discovery tools, or services, and it is influenced by the expectations and experiences of the user.  Successful system and service design that meets user expectations depend on an organizational commitment to user-focused design, data-driven decision making, and communication.  The 2010- 2013 Columbia University Libraries/Information Services (CUL/IS) Strategic Plan explicitly called for the Libraries work to be guided by user- focused design and data-driven decision making: “In the years ahead, the work of CUL/IS will be guided by [the following principles]: user-focused design, data-driven decision making, continuous assessment of results, and flexible and adaptive response to user needs.” As has been the case with our counterparts across the nation, we have made great strides in each of these areas included in the strategic plan to better understand our users’ experiences and expectations. This talk presents a sample of the types of user experience projects that we have completed in the last two years. Highlights include five projects, each utilizing a different method, that led to changes in the platforms used to deliver digital services and collections as well as changes in how we staff these services:

- Usability testing of Libraries discovery tool and website

- Exploiting Google Analytics data to improve Libraries discovery tool and website

- Interviews and focus groups to understand eBook usage and perceptions

- Observation studies to advance our understanding of user interactions with library environment and technology

 

This is part of the Designing for Digital Conference.  Learn more at www.designingfordigital.com.


Speakers
avatar for Nisa Bakkalbasi

Nisa Bakkalbasi

Assessment Coordinator, Columbia University
Nisa Bakkalbasi is the Assessment Coordinator at Columbia University Libraries. Prior to joining Columbia University, Nisa was the Director of Planning and Assessment at James Madison University, and held a series of positions at Yale University Libraries. She has also taught courses at the Information and Library Science Department at the Southern Connecticut State University. Nisa is a member of the ARL Library Assessment Conference... Read More →


Thursday February 26, 2015 10:15am - 11:00am
Room 102

10:15am

The Great Website Redesign Balancing Act: Walking the Tightrope from Idea to Launch

Like any large structure, the process of building a library website starts long before the first line of code is written: budgets, RFPs, timelines, identifying (and balancing) the needs and preferences of diverse stakeholders, representing complex services and structures -- and all in a design that pleases everyone and complies with brand standards. How do we ensure that overarching concerns like user experience, content strategy and governance, and accessibility don’t simply fall by the wayside as the project progresses? In this session, Courtney Greene McDonald, Head of Discovery & Research Services at Indiana University Libraries, and Rick Cecil, Director of User Experience at Bluespark Labs share five common challenges experienced in library website redesign projects, with tips and insights drawn from their contrasting perspectives from inside and outside the library. Attendees will come away with processes, techniques and methodologies to tackle these common challenges, even before the first wireframe is sketched.

 

This is part of the Designing for Digital Conference.  Learn more at www.designingfordigital.com.


Speakers
avatar for Rick Cecil

Rick Cecil

Director of User Experience, Bluespark Labs
avatar for Courtney Greene McDonald

Courtney Greene McDonald

Head of Discovery & Research Services, Indiana University
Courtney Greene McDonald is Head of the Discovery & Research Services department at the Indiana University Bloomington Libraries. She has presented and written on a variety of topics, most recently on discovery tools and user experience on mobile services for libraries, including co-authoring a book, The Anywhere Library: A Primer for the Mobile Web. Most recently, Courtney authored Putting the User First: 30 Strategies for... Read More →


Thursday February 26, 2015 10:15am - 11:00am
Room 101

11:15am

Content Strategy for Library Websites
Quality web content is absolutely essential to the user experience, yet it is all too often neglected on library websites. Let’s give content the attention it deserves. In this practical session, learn how to implement a strategy to care for the entire lifecycle of your web content.

This is part of the Designing for Digital Conference.  Learn more at www.designingfordigital.com.


Speakers
avatar for Rebecca Blakiston

Rebecca Blakiston

User Experience Librarian, University of Arizona Libraries
Usability testing, content strategy, strategic planning, project management


Thursday February 26, 2015 11:15am - 12:00pm
Room 101

11:15am

Fast Talks: UX Projects & Research

Fast Talks: UX Projects & Research

This 45-minute session allows for 10 minute Fast Talks on four projects.  Find these presenters later in the day to dive into details or ask questions. 

1. A Library Catalog UX Study in Preparation for a Website Redesign
Mary Marissen, Collections Specialist, Swarthmore College Library

The consortium of Swarthmore, Bryn Mawr and Haverford College Libraries had plans already in place to engage a web design firm for a catalog redesign, when a Swarthmore alumnus, professional UX consultant and educator, volunteered his expertise to guide a UX study for the site. Under his guidance and with the help of a full-time student intern, we conducted formative user tests to learn how students understand the catalog and navigate searches. We shared our study and resulting recommendations with the design firm, who in conjunction with their own processes, will be ready to unveil the new site design in February 2015.

2. A Design for a Dynamically Sortable, Multi-Attribute E-Resource Index
Alex Sundt, Web Services Librarian, Utah State University

In today's fractured e-resource environment, library users often need to search multiple information silos to find the best information. While web-scale discovery has made it easier to search across many resources at once, fulfilling more advanced research needs often requires users to invest significant time and energy searching separate databases. But before selecting a resource to invest in, users first need to be confident it will meet their information needs. Unfortunately, current conventions for presenting e-resources do little to expose subject coverage and explain differences between resources, making it hard for users to make informed choices. Libraries need a way to contextualize e-resource collections to better support decision-making at the critical resource selection stage.

We will discuss a proposed design for a sortable, dynamic e-resource index that would provide contextual cues, helping expose subject coverage and allow users to winnow displayed choices across multiple dimensions related to their information needs. The benefits of this design include helping users make better resource selections and supporting resource discovery using task-based, user-oriented options. This session would demonstrate our design prototype, describe initial findings from user testing, and propose additional steps and potential enhancements to increase the utility and usability of this design.

3. UX @ NYU Libraries: How One Library Department is Incorporating UX Methods for a Better Web Presence
Juliana Culbert, Emerging Technologies Librarian at Rochester Institute of Technology, formerly part of UX Dept. at NYU Libraries

The plethora of user centered methods can make it hard to determine what approaches fit best when trying to improve library interfaces for users. In this session, you’ll hear about some effective UX methods the User Experience Department at NYU Libraries employs to create a better, more user-friendly web presence. As a small, versatile department, we work with stakeholders from around the university to incorporate user centered methods into agile product design and development.

4. Rinse & Repeat Usability Testing
Marie Maxey, Product Analyst, UX, SAGE Publications

At SAGE we’re experimenting with the ability to use a ‘rinse and repeat’ styled approach to our user testing practice. Our goal is to get better at what we do every time we do it, while keeping our methods flexible and responsive to our products requirements. We’re weighing the costs and benefits of different approaches – when are we best served by classic talk-out-loud usability methods? And when do we need a hybrid test that includes semi-structured interviews at the end? How can we best determine tester proficiency, to help inform our analysis of test results? We’d like to achieve a system that encourages our test participants to ‘come again’ and have a long term relationship with us, with the goal of continuing to recruit new participants to build a community around our products.

 

This is part of the Designing for Digital Conference.  Learn more at www.designingfordigital.com.


Thursday February 26, 2015 11:15am - 12:00pm
Room 102

1:15pm

How do students *really* do research? Revelations from the "Research Confession Booth"
We developed a simple, low-frills protocol for a pop-up user study called the Research Confession Booth. Participants were recruited from amongst passersby to complete a ten-minute task at a laptop, while Quicktime captured their screen, mouseclicks, and voice narration. Tasks have included "Show us a favorite feature of a resource you use to do research" and "Walk us through a snag you recently encountered while trying to find information for your coursework." With very little overhead, we've been able to capture a rich trove of information about how our users understand and navigate our systems, and how they actually do their research. We'd like to share the basics of our protocol (including tips on making it IRB-friendly) as well as some highlights from the data we've collected thus far.

This is part of the Designing for Digital Conference.  Learn more at www.designingfordigital.com.


Speakers
avatar for Odile Harter

Odile Harter

Research Librarian, Harvard University
avatar for Emily Singley

Emily Singley

Systems Librarian, Harvard University
I am a systems librarian at Harvard University. My research interests: undergraduate research behaviors, usability of library systems across silos, fulfillment services.


Thursday February 26, 2015 1:15pm - 2:00pm
Room 102

1:15pm

Incorporating User Flows into the UX Workflow

This is part of the Designing for Digital Conference.  Learn more at www.designingfordigital.com.


Speakers
avatar for Nadaleen Tempelman-Kluit

Nadaleen Tempelman-Kluit

Head, User Experience Department, NYU Libraries


Thursday February 26, 2015 1:15pm - 2:00pm
Room 101

2:00pm

Responsive Development Workflows @ UNT Libraries

Updating an academic library website to current design expectations can involve an enormous amount of time, requiring testing and development in a number of areas that affect the user’s ultimate experience. This session uses the recent update to the [http://www.library.unt.edu UNT Libraries’ website] as a case study in guerrilla tactics, discussing our study of analytics data and peer sites, adoption of the bootstrap library for rapid development, early html prototyping, patron interviews, and good commons sense in our typographic choices and content strategy as we developed both a mobile-responsive site and bento-box style search application.  We’ll also take a detour into the world of device-based testing and demonstrate how in-browser testing, paired with a small collection of phones and tablets made troubleshooting the design process far easier, how having these types of devices makes sense as a public service within libraries in general, and some of the new user testing tools/toys we have on hand to bring user testing in the libraries up to a whole new level in the coming months and years.

 

This is part of the Designing for Digital Conference.  Learn more at www.designingfordigital.com.


Speakers
WH

William Hicks

Head of User Interfaces, UNT Libraries


Thursday February 26, 2015 2:00pm - 2:45pm
Room 101

2:00pm

Starting a UX Team and Getting Buy-in at Your Library

In Spring 2014, a user experience that was confusing to both library patrons and staff made me begin on the journey to create a UX Team at my university library.  I am eager to share what I learned in the form of practical tips and recommendations on that process: from writing the proposal, to getting buy-in, and selecting projects. In addition, I'll share details of an exciting and productive collaboration with a Qualitative Methods class that provided the newly formed UX Team with a rich source of data and a great place to begin. 

This is part of the Designing for Digital Conference.  Learn more at www.designingfordigital.com.


Speakers
JL

Joscelyn Leventhal

Online Education and Off-Campus Services Librarian, George Washington University


Thursday February 26, 2015 2:00pm - 2:45pm
Room 102

2:45pm

Networking Break/Discussion/Hands-on Testing Lab Hour
During this hour, you will have a chance to take a break, network, test your library website at a demo lab, and/or join a discussion about creating an online usability clearinghouse of library user testing.

William Hicks, Assistant Dean for Digital Libraries at UNT Libraries, will bring his portable testing lab to the Designing for Digital Conference for you to test you websites.  You will have access to a half-dozen tablets and phones of varying make/OS, Google Glass, littleBits prototyping library.

Andrew Darby, Head of Web & Application Development at the University of Miami Libraries, will lead a brainstorming session and discussion on the creation of an online usability clearinghouse for libraries.   A lot of library website UX blocks are practically universal (search boxes, catalogs, news carousels, terminology, etc.), and yet we separately test them over and over.  A clearinghouse site would allow one to search thematically (or geographically) and also make the data available for meta analysis.  Andrew will help us start the conversation to determine feasibility and possible next steps.


This is part of the Designing for Digital Conference.  Learn more at www.designingfordigital.com.


Thursday February 26, 2015 2:45pm - 3:45pm
Room 102

3:45pm

Closing Keynote by Frank Migliorelli: Taming the Digital Lion

Last year, the New York Public Library established a new department- Department of Digital Experience. With a wide reaching range of services- from cultural programs, education programs, exhibitions, and traditional library services, the NYPL has begun to shape a digital strategy that will serve literacy students, educators, researchers, tourists, families and more. The new department supports existing programs and services, and will explore new opportunities for applications of digital technologies to improve and enhance customer service, program operations, user experience and access to information.

Frank Migliorelli, an experience designer who took the reigns as Director of Digital Experience last July, will talk about the challenges he’s uncovered as this new initiative helps to transform one of the world’s largest library systems. From redeveloping a new website, the approach to digitizing and activating a vast group of collections and archives, and bringing interactive, digital experiences to a traditional artifact-based exhibit program, he’ll share his ideas of creating user experiences that will not only transform NYPL’s on-line world, but also impact and enhance the digital/physical connection between our customers, the famous lion flagship building, the branches, and the NYPL community all over the world.

 

This is part of the Designing for Digital Conference.  Learn more at www.designingfordigital.com.


Speakers
avatar for Frank Migliorelli

Frank Migliorelli

Director of Digital Experience, New York Public Library
Frank Migliorelli is the New York Public Library’s Director of Digital Experience, a new position created to lead the development of the institution’s overall digital strategy for user experience, exhibits and educational programs.  He is an award-winning interaction designer and educator specializing in media-rich software and exhibit development. With a portfolio that includes children’s games and media... Read More →


Thursday February 26, 2015 3:45pm - 4:30pm
Room 101