This event has ended. View the official site or create your own event → Check it out
This event has ended. Create your own
Conference Survey - Short overall survey for the ER&L 2015 Conference.

Session-level Evaluations - An opportunity to share feedback at the session level for any session you attended. 

Thank you for your time on the survey and evaluations! 

Check out these free recorded sessions from ER&L 2015:

View analytic
Monday, February 23 • 2:15pm - 3:00pm
Short Talks: ERM Topics

Sign up or log in to save this to your schedule and see who's attending!

This ERMS-themed session is comprised of three 15-minute, peer-reviewed ERL short talks. In ERL short talk sessions, presenters will change every 15 minutes (after an individual presentation and brief QA period.)
[Moderator: Jennifer Bazeley, Miami University]
Title: Better linking by our bootstraps
Though OpenURL is a NISO standard, link resolvers are effectively "black boxes" to librarians. Proprietary link building and metadata scrubbing algorithms provide competitive advantage to product development and disincentivise information sharing. However a discussion of the kinds of information valuable to troubleshooting can be applied across all products.
Title: Trouble Ticket Systems: Help or Hindrance?
Librarians rely on trouble-ticket systems to communicate issues to vendors. Best practices are needed on both sides of the interchange. Reporting complete information, branding, the nature of responses, interface usability, plus other subtle factors can make transactions more efficient and successful. Interpersonal qualities of the interaction(s) can influence results.
Title: Creating a Blueprint for Managing E-Resources: Be Prepared for Retirements
The presenters will discuss preparing staff and library administrators when there are retirements or unexpected vacancies in e-resources management leadership positions. A for managing the responsibilities of the vacant position on an interim basis will be discussed, using NASIG Core Competencies and the electronic resources life cycle.


Gayle Baker

Professor/Electronic Resources Coordinator, University of Tennessee Libraries
University of Tennessee Libraries
avatar for Margaret Hogarth, MLIS, MS

Margaret Hogarth, MLIS, MS

Environmental Studies, The Claremont Colleges Library
avatar for Micheline Westfall

Micheline Westfall

University of Tennessee

Monday February 23, 2015 2:15pm - 3:00pm
Room 301
  • Online Conference Status Online

Attendees (41)