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Tuesday, February 24 • 1:15pm - 2:00pm
Short Talks: ERM Topics

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This "ERMS"-themed session is comprised of three 15-minute, peer-reviewed ERL short talks. In ERL short talk sessions, presenters will change every 15 minutes (after an individual presentation and brief QA period.)
[Moderator: Xan Arch, Reed College]
1:15pm
Title: Everything is Different: Easing the Pain of a Resource Transition
(http://proposalspace.com/p/4533/s?key=cFjpH9S7x5Qr2S5S )
Description:
Users expect favorite electronic resources to be a permanent part of a library's collection, and are surprised when libraries cut or change what they license. This presentation will share the challenges NC LIVE encountered when communicating a major change to the consortium's resource lineup, and strategies to ease these transitions.
1:30pm
Title: Serials renewal cycle - doing it the SMU (A different U) way!
(http://proposalspace.com/p/4534/s?key=cFjpH9S7x5Qr2S5S )
Description:
In 2013, SMU Libraries developed evaluation criteria and drafted Service Level Agreements between the Libraries and selected serials subscription agents. This provided the means to measure agent performance and allowed the Libraries to transform practices around the serials renewal cycle which resulted in improved service levels and cost savings.
1:45pm
Title: Migrating to Intota - Updates and Dispatches from the Front
(http://proposalspace.com/p/4535/s?key=cFjpH9S7x5Qr2S5S )
Description:
Cooperating Libraries in Consortium (CLIC) of St. Paul, Minnesota, is the first academic library consortium to subscribe to ProQuest's cloud-based library services platform, Intota(TM). Hear highlights of our story from selection to where we are to date with implementation, from a library staff member leading the change at her institution.

Speakers
avatar for Heather Greer Klein

Heather Greer Klein

Member Services Coordinator, NC LIVE
I manage member library services for NC LIVE, a consortium of 201 North Carolina academic and public libraries. I love to talk about library consortia, customer service, vendor relations, resource transitions, and everything that goes into supporting library staff.
avatar for Heng Kai Leong

Heng Kai Leong

Electronic Resources Librarian, Singapore Management University
avatar for Dani Roach

Dani Roach

Head of Serials & Electronic Resource Acquisitions, University of St. Thomas


Tuesday February 24, 2015 1:15pm - 2:00pm
Room 105
  • Online Conference Status Online

Attendees (10)